18 days old

Systems Support Analyst 3

Chandler, AZ
  • Job Code
Job Description

Enterprise Finance & Information Technology offers technology and services that exceed Wells Fargo customers expectations and directly enable them to succeed financially. We interact with customers more than 12 billion times a year through in-store, online, ATM, and telephone transactions. We impact customers directly, through systems availability and security, as well as indirectly, through our business partners who offer and deliver a myriad of products and services that meet customers financial needs. We provide a competitive advantage for the company through excellence in fundamentals, integrated partnerships, and our talented and engaged team members.

The StoreVision Teller group is currently seeking qualified candidates for a Systems Support Analyst 3 position. They will be responsible for providing production support to a highly visible and critical application which supports 6400 branches. Candidate will read Java code and XML logs in order to investigate and analyze production issues. In order for this candidate to be successful he or she needs to have the ability to adapt to functional changes the application goes through every quarter, analyze issues provide technical resolution to development team and business, performance trends and recommend process improvements; understands quality, security and compliance requirements for supported areas. This person will be responsible for setting up meetings, communicate well, work well in group environment, needs to be flexible with work hours as it requires to work nights and weekends on rotational bases. This candidate will work very closely with development, support folks, testers, BAs, business partners and external teams. Candidate will write scripts if needed to automate manual process.

Required Qualifications

3+ years of systems support analysis experience1+ year of SDLC (System Development Life Cycle) experience1+ year of SQL experience1+ year of application production support experience2+ years of Linux experience3+ years of XML (Extensible Markup Language) experience1+ year of Java experience

Desired Qualifications

Ability to communicate effectively with business partners and project managersKnowledge and understanding of the SVT (Store Vision Teller) systemKnowledge and understanding of technology deployment: code from the development environment thru the QA environment and onto the production environmentGood analytical skills with high attention to detail and accuracyAbility to work effectively in a team environment

Job Expectations

Ability to work on call as assignedAbility to work nights, weekends, and/or holidays as needed or scheduledAbility to work additional hours as neededFlexibility to work in a 24/7 environmentAbility to provide and work from a home office

Street Address

AZ-Chandler: 2600 S Price Rd - Chandler, AZ


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.


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Systems Support Analyst 3

Wells Fargo
Chandler, AZ

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Wells Fargo
Chandler, AZ

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