3 days old

Systems O&M Support Task Lead

Springfield, VA 22150
Business Group Highlights

Intelligence

The Intelligence group provides high-end systems engineering and integration products and services, data analytics and software development to national and military intelligence customers. Serving federal agencies and the Intelligence Community for more than 50 years, the Intelligence group helps our clients meet their mission needs by providing trusted advisors, leading-edge technologies, and innovative solutions.

Responsibilities

The Systems O&M Support Task Lead will oversee and ensure technical assistance, troubleshooting and repair of supported systems is performed and reported to client specifications and standards. The Task Lead shall possess a wide range of in-depth skills and knowledge in computer hardware and software as well as networking systems in use at customer sites and will engage in activities including: analyze test data and report results, determine troubleshooting workflow and organize support priorities, determine severity and complexity of a reported issue, and provide training to customers. Activities supported will include services support, systems and user support, configuration management support, release and development support, software and hardware management control, storage administration strategy and management, shared application and infrastructure services, enterprise operations, event monitoring and management, performance monitoring and analysis.

Considered a recognized authority within the company. Works on unusually complex technical problems and provides solutions which are highly innovative. Determines and pursues courses of action necessary to obtain desired results.

Specific Responsibilities include:

Identifying all recurring system and software O&M activities, including maintaining and enhancing interfaces to and from COTS software. Documenting all operations performed by end users, system operators, and system maintainers including periodic, scheduled maintenance. Providing corrective, adaptive, perfective, and preventive maintenance. Supporting client current maintenance processes and adapt new processes, as appropriate. Delivering all source code, scripts, documentation, and datasets that have been modified in support of system and software maintenance. Preparing operational readiness plans that will be executed with mission counterparts to demonstrate and validate system operations in a production/operational environment. Supporting client during operational readiness reviews and preparing operational readiness reports.

Qualifications

Required Qualifications:

  1. A minimum of TS security clearance with SCI eligibility.
  2. Bachelor's w/ 10-12 yrs experience, Master's w/ 8-10 yrs experience, Or related equivalent experience w/o a degree
  3. Extensive experience with IT service operations, design, and implementation
  4. Experience leading a distributed cross-functional information technology implementation team.
  5. DIA systems experience [e.g., Machine-Assisted Analytic Rapid-Repository System (MARS), Generic Area Limitations Environment (GALE), Functional Intelligence System of Hierarchical Networks (FISHNet), FounDRI, Event Data, Defense Economics Database, Object Based Production (OBP), Activity Based Intelligence (ABI), IC Information Technology Enterprise (ICITE)].

Desired Qualifications:

  1. STEM Masters degree (e.g., computer science, management information systems, systems engineering).
  2. ITIL/ITSM certification
  3. Cloud-based solutions experience leveraging large cloud-computing infrastructure and platforms architecting, engineering, developing and deploying systems and applications into a cloud environment.
  4. Mission/Business Capability analysis experience determining how a capability should work and how changes in conditions, threat, mission, ROE, operations, technology and the environment will affect outcomes.
  5. Experience using Agile systems implementation methodologies.

About Perspecta

What matters to our nation, is what matters to us. At Perspecta, everything we do, from conducting innovative research to cultivating strong relationships, supports one imperative: ensuring that your work succeeds. Our company was formed to bring a broad array of capabilities to all parts of the public sectorfrom investigative services and IT strategy to systems work and next-generation engineering.

Our promise is simple: never stop solving our nations most complex challenges. And with a workforce of approximately 14,000, more than 48 percent of which is cleared, we have been trusted to just that, as a partner of choice across the entire sector.

Perspecta is an AA/EEO Employer - Minorities/Women/Veterans/Disabled and other protected categories.

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As a government contractor, Perspecta abides by the following provision
PAY TRANSPARENCY NONDISCRIMINATION PROVISION
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Categories

Industry

  • Information Technology
Posted: 2020-05-26 Expires: 2020-06-26

With offerings in mission services, digital transformation and enterprise operations, our team of 14,000 engineers, analysts, investigators and architects work tirelessly to create innovative solutions. We have the expertise and experience not only to devise solutions, but to execute on them successfully.

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Systems O&M Support Task Lead

Perspecta
Springfield, VA 22150

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