21 days old

Systems Engineer

Milpitas, CA 95035
  • Job Code
    576476
  • Payrate
    $50 To $60

Research, design, implement, and troubleshoot information systems and technology solutions in support of business needs. Document help desk troubleshooting procedures, operations manuals, and user guidance. 5 years of experience are required.


Resolve operational problems within the defined schedules and service level agreements.


Analyze root causes of operational malfunctions and provide resolutions.


Handle escalated issues and follow-up on outstanding issues promptly.


Develop preventive measures and document issue resolution procedures.


Manage job calendars and flows to ensure timely completion.


Recommend process improvements to improve operational efficiency and cost-effectiveness.


Evaluate current operational processes and recommend improvements.


Monitor system operations and troubleshoot problems.


Assist in budget preparation and resource allocation for support services.


Install, support and maintain network and system tools.


Manage job scheduling tool and monitor repair activities.


Maintain daily logs of operational issues and maintenance activities.


Contribute to business meetings and report on issue status.


Develop support plan to prioritize and resolve multiple issues.


Address customer issues promptly and accurately.


- Minimum Requirements: ("Must have" Qualifications)


1. To have hands on Technical Operations Support exprience


2. Experience in Linux operating systems and administration knowledge


3. Have experience with Logging and Monitoring tools like logstash/Nagios/event monitoring systems.


- Desired Skills/Qualifications/System Experience requirements: ("Nice to have Qualifications")


NOTE: If you require specific years of experience for the Qualifications, please outline accordingly)


1. 3-5 years experience in Production support


2. RHEL certified


3. Experience in Product based support is preferred.


4. Experience with supporting Redis in production is highly desirable.

Categories

  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Systems Engineer

Randstad Technologies
Milpitas, CA 95035

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Systems Engineer

Randstad Technologies
Milpitas, CA
US

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