12 days old
2018-04-112018-05-09

Systems Engineer

Charlotte, NC 28244
  • Job Code
    613868
  • Payrate
    $55 To $64

- Responsible for assessment, planning, design, testing, implementation and technical documentation for Microsoft Azure Operations Management Suite (OMS) for these use cases:


- Upgrade Readiness - Windows 10 and 7 devices


- Update Compliance - Windows 10 devices


- Device Health - Windows 10 devices


- Monitor Surface Hubs for Skype for Business


- Monitor Office 365 products


- Service Map


- IT Service Management Connector


- Network Performance Monitoring


- Serves as the subject matter expert and overall engineer for all monitoring solutions and services aligned to/within OMS


- Assistance aligning with the infrastructure support teams on the technical architecture to effectively implement OMS in a sustainable and high-performing manner


- Communicates directly with colleagues on applying Digital Workplace technologies to solve identified business challenges


- Understand and assess existing endpoint and cloud monitoring toolsets


- Design and plan large scale usage of OMS for endpoint and cloud service monitoring


- Document future state with functional requirements and specifications


- Research and assist Product Management with developing roadmaps for OMS


- Document servers, cloud and client management settings for OMS


- Participate in the development of test plans and implementations plans for OMS


- Solve complex problems with any variables related to OMS


Required Skills:


- Understands common Microsoft Azure services, Office 365 products, Windows 10/7 OS, Windows Telemetry and Windows Update for Business


- Understands Microsoft Graph API and other OMS integration elements


- Experience with implementing OMS for medium to large enterprises


- Experience a plus with Azure design, development, networking and integration


- Experience and working knowledge of System Center Configuration Manager, PowerShell, .NET and Azure Log Analytics Query Language


- Basic project management skills and able to create work plans/estimates


- Proficient communication and presentation skills


- Proficient technical writing skills using MS Office suite - PowerPoint, Visio, Word, Excel, Project


- Advanced technical/admin expertise with Azure Operations Management Suite


- Advanced technical/admin expertise with Azure Active Directory


- Service Management Concepts: ITIL


- DevOps Experience


Desired Skills:


- Project Management Concepts: Six Sigma, Agile


- Advanced conceptual or working technical knowledge of the following a plus:


- Prior enterprise-wide engineering and implementation experience with near/real time endpoint monitoring solutions


Qualifications:


- Bachelor's Degree or equivalent education and/or extensive experience (typically 10+ years) in a Technology related field


- Proven ability to innovate with a history of new or improved technology solutions with remarkable impact on company productivity


- Interacts well with diverse groups within function and maintains strong working relationships with internal and external collaborators

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