12 days old

Systems Engineer

Charlotte, NC 28244
  • Job Code
  • Payrate
    $55 To $64

- Responsible for assessment, planning, design, testing, implementation and technical documentation for Microsoft Azure Operations Management Suite (OMS) for these use cases:

- Upgrade Readiness - Windows 10 and 7 devices

- Update Compliance - Windows 10 devices

- Device Health - Windows 10 devices

- Monitor Surface Hubs for Skype for Business

- Monitor Office 365 products

- Service Map

- IT Service Management Connector

- Network Performance Monitoring

- Serves as the subject matter expert and overall engineer for all monitoring solutions and services aligned to/within OMS

- Assistance aligning with the infrastructure support teams on the technical architecture to effectively implement OMS in a sustainable and high-performing manner

- Communicates directly with colleagues on applying Digital Workplace technologies to solve identified business challenges

- Understand and assess existing endpoint and cloud monitoring toolsets

- Design and plan large scale usage of OMS for endpoint and cloud service monitoring

- Document future state with functional requirements and specifications

- Research and assist Product Management with developing roadmaps for OMS

- Document servers, cloud and client management settings for OMS

- Participate in the development of test plans and implementations plans for OMS

- Solve complex problems with any variables related to OMS

Required Skills:

- Understands common Microsoft Azure services, Office 365 products, Windows 10/7 OS, Windows Telemetry and Windows Update for Business

- Understands Microsoft Graph API and other OMS integration elements

- Experience with implementing OMS for medium to large enterprises

- Experience a plus with Azure design, development, networking and integration

- Experience and working knowledge of System Center Configuration Manager, PowerShell, .NET and Azure Log Analytics Query Language

- Basic project management skills and able to create work plans/estimates

- Proficient communication and presentation skills

- Proficient technical writing skills using MS Office suite - PowerPoint, Visio, Word, Excel, Project

- Advanced technical/admin expertise with Azure Operations Management Suite

- Advanced technical/admin expertise with Azure Active Directory

- Service Management Concepts: ITIL

- DevOps Experience

Desired Skills:

- Project Management Concepts: Six Sigma, Agile

- Advanced conceptual or working technical knowledge of the following a plus:

- Prior enterprise-wide engineering and implementation experience with near/real time endpoint monitoring solutions


- Bachelor's Degree or equivalent education and/or extensive experience (typically 10+ years) in a Technology related field

- Proven ability to innovate with a history of new or improved technology solutions with remarkable impact on company productivity

- Interacts well with diverse groups within function and maintains strong working relationships with internal and external collaborators


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