23 days old

System Service Representative

Jakarta, JAKARTA RAYA 11710
  • Job Code
    245446BR

Introduction
System Services Representatives are the primary technical interface to clients for the coordination of hardware and software support and delivery of operational services. Sound pretty important? Absolutely! You will advise clients of preventive maintenance, configuration, operation and environmental factors which may drastically impact product performance or impair the client's IT operation.


Your Role and Responsibilities
SSR with focus on Mainframe Hardware and OS Specialist.
There will be several assignments such as to lead Tech Refresh Projects or DRC Relocation.
Acts as TSS Focal Point for Mainframe Maintenance (HWMA & SSMA) for the Clients.
Support Top IBM Client with ongoing maintenance, projects, and tech refresh.


Required Technical and Professional Expertise
'Year of Experience : 0 - 5 years

Minimum Technical Background:
- Bachelor degree (S1), Prefered major in Electronics, Industrial Technology, or Information Technology Linux
- familiar in Linux/Unix operating systems
- familiar in C,C++, Java Programming, Database technology
- Good basic computer skill (Microsoft Office, etc)
- familiar in software engineering and software architecture
- good/advanced English, written and spoken
- Demonstrates strong leadership
- Demonstrate persistence and perseverance to achieve desirable business outcomes
- Focus and able to achieve results without constant supervision

Additional Optional Experiences:
- To handle the break fix for Data Center products
- To lead Server / Storage implementation
- To lead Migration project
- Technical Account Manager



Preferred Technical and Professional Expertise
'Year of Experience : 0 - 5 years

Minimum Technical Background:
- Bachelor degree (S1), Prefered major in Electronics, Industrial Technology, or Information Technology Linux
- familiar in Linux/Unix operating systems
- familiar in C,C++, Java Programming, Database technology
- Good basic computer skill (Microsoft Office, etc)
- familiar in software engineering and software architecture
- good/advanced English, written and spoken
- Demonstrates strong leadership
- Demonstrate persistence and perseverance to achieve desirable business outcomes
- Focus and able to achieve results without constant supervision

Additional Optional Experiences:
- To handle the break fix for Data Center products
- To lead Server / Storage implementation
- To lead Migration project
- Technical Account Manager



About Business Unit
At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking.If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS isthe place for you!


Your Life @ IBM
What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.


About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.


Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.


Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Categories

Industry

  • Computers Software and Hardware
Posted: 2019-09-26 Expires: 2019-10-26

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System Service Representative

IBM
Jakarta, JAKARTA RAYA 11710

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