27 days old

System Administrator II

Shreveport, LA 71105
  • Job Code
    577952
  • Payrate
    $50 To $59

Desktop Mobile Operations (DMO) is responsible for the deployment, troubleshooting and maintenance of all desktop images and software for the enterprise of approx. 14000+ physical and virtual endpoints.


We are seeking an experienced Windows Desktop & VMWare Engineer, to act in a DR/COOP Desktop Engineering role in our Desktop Operations team. The engineer will need to have 3+ years' experience in VMWare and VDI (Virtual Desktop Infrastructure) along with experience in at least one of the following technologies:


- SCCM (System Center Configuration Manager)


- Office 365 / Outlook Client


- Close Support / Helpdesk experience


The Engineer will need to be able to remotely troubleshoot, administer and support VMWare in the Boulder Colorado Disaster Recovery/COOP site. The Engineer will be responsible for the successful delivery of VMWare VDI services during a DR incident. When not performing DR VMWare support, the engineer will assist the DMO Incident Management team with Tier 3 engineering support for DMO managed products such as Office 365, the Outlook client, and core applications.


Responsibilities:


- Responsible for smooth operation of the VMWare DR system and delivery of VMWare VDI services to the enterprise in the event of a DR incident.


- Serve as third level support resource for VDI software deployments; troubleshoot technical incidents of DMO managed products.


- Communicates effectively with team and clients to identify needs and evaluate alternative technical tools, solutions and strategies


- Responsible for documentation of processes and procedures.


Qualifications:


- 5+ years professional experience with administering and managing VMware with an emphasis on HorizonView 6+


- Experience with supporting and troubleshooting Windows 7 desktops


- Customer Support experience


- Knowledge of technical project management, project implementation, infrastructure engineering


- Documentation of Engineering Solutions and Designs


Preferred Skills:


- VMWare certifications


- Microsoft professional certifications


- ITIL Foundation certification


- Service Now change and incident management experience


- Windows 10 Desktop engineering experience


- Windows Server support experience

Categories

  • Information Technology

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System Administrator II

Randstad Technologies
Shreveport, LA 71105

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System Administrator II

Randstad Technologies
Shreveport, LA
US

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