3 days old

Support Technician

Columbus, OH 43215
  • Job Code
  • Payrate
    $14 To $17

Provide initial employee support for technical inquiries received via phone, email, and messaging applications. Assess the nature of problems and resolve basic support issues. Troubleshoot software and hardware issues on laptops, desktops, tablets, and/or smartphones. Log or record support tickets and/or cases. For more complex issues, transfer internal customers to second-level Help Desk Technicians. Performs routine assignments as directed. Closely supervised with little latitude for independent judgment. Demonstrate and apply basic to intermediate level technical literacy, knowledge and skills in the major technical disciplines.

Must have customer service skills/background. Customer service experience can be other than IT . Prior phone support preferred. Basic IT troubleshooting knowledge preferred.

Minimum Requirements: Education: Associate Degree in a related field OR equivalent combination of education and/or experience.

Experience: Typically an entry level position


  • Customer Service

Featured Jobs

Career News

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Support Technician

Randstad Technologies
Columbus, OH 43215

Share this job

Support Technician

Randstad Technologies
Columbus, OH

Separate email addresses with commas

Enter valid email address for sender.

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast