23 days old
2017-10-302017-11-27

Support Engineer

Saint Charles, MO 63304
  • Job Code
    585127

Randstad Technologies is seeking an experienced Support Engineer for an opportunity in Birmingham, Alabama. The Operations Support Engineer is responsible for providing support for workstation hardware and software as well as peripherals. Additionally, the position provides support for OPTAMUM, EAP Expert and other internally developed and externally purchased software and hardware.


Job Duties:



  • Provide first level end user support, installation, training, and configuration for all network hardware and software components.
  • Maintain software and hardware inventories. This includes purchasing IS related components.
  • Install new desktop equipment including software; upgrade and repair existing desktop equipment; and troubleshoot and resolve problems with desktop hardware.
  • Provide first-level technical assistance to end-users on all supported software products.
  • Testing of IT Development products such as OPTAMUM and EAP Expert.
  • Provide telephone support to staff located at remote sites.


Requirements:



  • High School Diploma with 2 or more years of experience supporting enterprise level hardware and software
  • Proven written and oral communication skills, organizational skills, demonstrated willingness to work within a collaborative, team-oriented environment


Preferred:


Bachelor's or Associate's Degree in the Technology field

Categories

  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Support Engineer

Randstad Technologies
Saint Charles, MO 63304

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Support Engineer

Randstad Technologies
Saint Charles, MO
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