10 days old
2018-05-152018-06-12

Support Development Analyst - Software Delivery

Hoffman Estates, IL 60169
  • Job Code
    620971
  • Payrate
    $90,000 To $100,000

Position Description:


We are seeking an analytical minded, detail-oriented candidate to deliver and support the software solutions in a fast paced work environment. The main priority will be to work closely with development to prepare and document the software release, participate in research and development projects relating to software delivery, and support technical issues reported by customers. A development background in ABAP is required, however this position entails very little coding activity. This position will report to the VP of Assurance and Support.


Essential Duties and Responsibilities:



  • Plan, prepare, test and deliver software


    1. Participate in release planning
    2. Track and move development transports to packaging system
    3. Assemble the software packages using SAP AAK Toolkit
    4. Perform installation and upgrade testing alongside basis team
    5. Prepare software installation documentation and website updates
    6. Work with development to resolve packaging issues
    7. Troubleshoot and resolve transport issues

  • Interact with Development group in both a support and governance role
  • Define, develop and organize process documentation
  • Work with customers to resolve installation/upgrade issues
  • Track and Coordinate advanced development for Customers
  • Learn and understand the application products developed by the business
  • Perform other duties as assigned


Qualifications:



  • Business or Information Technology Degree
  • Minimum 3 years of ABAP programming
  • Strong command of the English language, both written and verbal
  • Strong initiative with an intense focus on quality and accuracy of work
  • Excellent analytical and organizational skills


Essential Job Skills



  • Ability to enforce software release processes with a positive and encouraging demeanor
  • Self-motivated and willing to "do what it takes" to get the job done; sense of urgency necessary to meet goals, objectives and deadlines
  • Ability to take general direction and "fill in the pieces" as necessary - strong initiative, self-reliance, and ability to cope with and resolve ambiguity
  • Ability to participate across various teams, cultures, geographies and time zones



  • Able to work outside of normal business hours without prior notice



  • Innovative problem solving & analysis
  • Logical and detail oriented thinking; abstract thinking (commonality, categorization, patterns, trends)

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Support Development Analyst - Software Delivery

Randstad Technologies
Hoffman Estates, IL 60169

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Randstad Technologies
Hoffman Estates, IL
US

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