12 days old

Sr Technical Writer

Raleigh, NC 27615
  • Job Code
  • Payrate
    $35 To $45
  • Jobs Rated

Randstad Technologies is looking for a Sr. Technical Writer to join a great client of ours in Mid-town Raleigh for a contract assignment through the end of the year.

Purpose of the role

To create end user documentation that meets project and customer requirements. Other tasks as directed by Project Manager / Line manager.


- Managing own time effectively to ensure assigned work is completed on schedule, according to productivity targets, and within budget.

- Taking ownership of all documents/deliverables, which includes planning documentation deliverable(s) for a project, producing and updating estimates, and providing timely and accurate reporting of status to the commissioning Project Manager.

- Responsible for documentation process development.

- Suggesting and implementing procedural enhancements.

- Responsible for documentation configuration management.

- Responsible for version control of documents using relevant tools (e.g., Visual SourceSafe, CVS).

- Demonstrating knowledge of Documentation Life cycle.

- Demonstrating proficiency in documentation tools (e.g., Adobe FrameMaker, Robohelp, MS Office etc.), image capturing tools (e.g. SnagIt, Paint ShopPro, Adobe Photoshop) and graphics tools.

- Demonstrating strong proficiency in English language usage skills

- Implementing documentation in line with established plans and documentation standards for the product.

- Liaising with architects, business analysts, developers and testing teams for content input and document reviews to ensure that product functionality is well documented.

- Proactively understanding changes to project scope and making relevant changes to the documentation.

- Escalating issues in a timely manner and suggesting improvements.

- Ensuring all work is reviewed to the relevant documentation standards.

- Providing peer review support to work produced by others, confirming use of relevant documentation standards; approving work produced by others.

- Mentoring other members of the Technical Publications team to improve their time management, productivity, and adherence to documentation standards.

- Maintaining professional relationships within the industry to enhance awareness and performance.

- Maintaining awareness of documentation trends in the industry to suggest and help implement relevant enhancements.

- As time permits, participating in customer and industry forums as a guest speaker or discussion leader on documentation topics that leverage the employee's domain or tools expertise.


- One of the following is required:

- BA/BS or MA/MS degree preferably in one of the following disciplines: Technical Communication,

English, Journalism, Instructional Design.

- Technical Communication certification offered by an educational institution.

Evidence of continuing education courses in current and advanced technical communication areas, software language, and competitive healthcare software data.

Internal qualifications: Two to four years of successful work as a Technical Writer. Advanced computer literacy and advanced knowledge and use of major documentation design tools used in the department. Eight years overall experience.

External qualifications: Six to ten years of full-time technical writing in a software development environment. Advanced computer literacy and advanced knowledge and use of major documentation design tools used in the department.

Travel requirements - Some travel required.

Working arrangements -

- A person working at this level would be based from one of the primary development and documentation locations and would maintain regular working hours appropriate for the location


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Sr Technical Writer

Randstad Technologies
Raleigh, NC 27615

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Randstad Technologies
Raleigh, NC

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Technical Writer
31st2017 - Technical Writer
Overall Rating: 31/199
Median Salary: $70,267

Work Environment
Very Good
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