10 days old

Sr. Technical Support Analyst

Lenexa, KS 66219
  • Job Code
  • Payrate
    $21 To $26


  • - Troubleshooting a variety of computer issues in a Windows environment (office equipment) and in an iOS environment (iPads and iPhones)
  • - Installing hardware and software systems
  • - Maintaining or repairing equipment
  • - Setting up computer security measures
  • - Configuring computer networks
  • - Offering technical support on-site, via phone or email, or via remote connection
  • - Learning and offering technical support for a variety of specialized software
  • - Equipment management, including restocking and maintaining inventory counts
  • - Timely status updates of open work orders

Technical Skills and Experience:

  • Technical and exceptional customer service skills are a must
  • A positive personal and professional attitude is required
  • Ability to troubleshoot issues and provide technical solutions for the issues
  • Excellent documentation and communication skills are required
  • Previous help desk or call center experience
  • 2 years IT support experience
  • A+, MCSE, MCSA, HDI Certifications are desired


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Sr. Technical Support Analyst

Randstad Technologies
Lenexa, KS 66219

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Randstad Technologies
Lenexa, KS

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