21 days old
2017-11-022017-11-30

Sr Project Manager - Customer Care

McLean, VA 22102
  • Job Code
    585779
  • Payrate
    $66 To $66

Responsibilities Include:


- Interact with customers and Sales team to understand the customer needs


- Rationalize all customer needs by evaluating the LOE and value to customers and Freddie Mac


- Work collaboratively with business partners to create flexible and executable business solutions for customers


- Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence


- Provide leadership for the customer request with business partners by building and motivating team members to meet project goals, adhering to their responsibilities and timeline


- Report on success criteria results, metrics, implementation management activities


- Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization


- Other duties as assigned


Basic Requirements:


- Bachelor's Degree or equivalent experience


- Experience in creating and defining business cases


- Experience with Project Management Industry Standards and Best Practices. .


- Proficient with project, resource management and documentation tools including MS Project, MS Visio, Planview, Excel and PowerPoint


- Primary mortgage experience and with credit policy experience


- Experience with Process Management


- Strong quantitative, analytic and project management skills


- Excellent interpersonal, verbal & written communication and listening skills


- 8-10 years related experience


Preferred Skills:


- PMP


- Primary mortgage experience with emphasis on Credit Policy, Underwriting or Risk Management

Categories

  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

Featured Jobs

Career News

Share this job:

Sr Project Manager - Customer Care

Randstad Technologies
McLean, VA 22102

Share this job

Sr Project Manager - Customer Care

Randstad Technologies
McLean, VA
US

Separate email addresses with commas

Enter valid email address for sender.

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast