9 days old

Sr Business System Analyst

Wilmington, DE 19803
  • Job Code
  • Payrate
    $100,000 To $115,000

We have an excellent opportunity for a Sr. Business Systems Analyst to provide senior level support of one or more applications to various member companies of the corporation. The position will involve developing, implementing, and supporting technical solutions for customers.


  • Coordinates major software release schedule and approval process with Release Management, development staff, Business System Analysts, and customers
  • Develop ad-hoc scripts (complex SQL) to create reports and troubleshoot/resolve issues
  • Ability to troubleshoot issues in response to user inquiries. Maintain a knowledge base of known issues/solutions and provide potential workarounds to customers.
  • Requires strong ability to manage and prioritize multiple tasks with competing deadlines.
  • Serves as escalation point to research and resolve production support and configuration issues which cannot be resolved by initial triage group(s).
  • Coordinate system, data and/or process changes with downstream system application teams upon implementation of new features.
  • May assist in writing requirements to help provide solutions for our customers.
  • Create detailed technical specifications which may cross systems.
  • Acts on a consultative role to provide resolutions to new business challenges or existing complex problems.
  • Working across teams - coordinate system, data and/or process design changes and planned changes with downstream system application teams. Insure all components have been identified and coordinate the changes across company.
  • Serves as escalation point within the development process to research and resolve development questions and/or conflicting requirements.
  • Knowledgeable on a multiple set of components within an application or a multiple applications.
  • Individuals in this role are considered application subject matter experts and will need to answer "how to" questions in reference to the specific application or suite of application/services/xml definitions that provide a business solution.
  • Strong customer relationships and good understanding of how the corporation/company operate. Ability to effectively communicate with senior management roles within our companies.
  • Has deep understanding of upstream/downstream impact of system changes. Able to make multiple recommendations on how to improve the business processes/workflow.
  • Ability to act as a mentor to more junior members of a team
  • May coordinate work within the team and/or act as a scrum lead.
  • Recreate issues and document requirements for bug fixes and/or system enhancements.
  • May be sole point of contact for a given team in regards to projects
  • Create documentation and training materials, Provide end-user training to internal and external customers.
  • Critically evaluate information gathered from multiple sources to develop logical recommendations.
  • Communicates release changes and develops risk plans for release schedules.
  • Travel may be up to 15%.

Minimum Qualifications:

  • 7+ years related industry experience
  • Must have demonstrated the capability of meeting the key accountabilities, or have the ability to learn/perform them.
  • Software Development Life Cycle experience
  • Basic P&C Insurance Knowledge Preferred
  • Bachelor's degree in related field or equivalent
  • Excellent problem solving and analytical skills
  • Strong interpersonal and communication skills, both oral and written
  • Ability to quickly learn new technology and systems


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Sr Business System Analyst

Randstad Technologies
Wilmington, DE 19803

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Sr Business System Analyst

Randstad Technologies
Wilmington, DE

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