8 days old

Sr. Business Analyst - New software development/change management

Quincy, MA 02171
  • Job Code
  • Payrate
    $50 To $55

Senior Business Analyst

Under the direction of the Project Manager (PM), the Senior Business Analyst's (SBA) primary responsibility will be to lead the business requirements development effort. Define and develop business requirements and functional specifications for a software system. The SBA will be responsible for conducting feasibility study of existing system, creating user stories from a backlog of requests for enhancements, data conversions and integration with existing enterprise application.

The SBA will work with business users to plan and document user stories. Serve as the primary contact between the technology team and business users; managing and support expectations of business owners. Collaborate in end-user training development, communications and implementation. Work with help desk operations to create and implement support procedures.

The SBA will facilitate change management activities between the project team and IT service groups; and participate in all phases of the project life cycle with emphasis on business requirements from development to roll-out of releases for enterprise application.

This position is located in North Quincy, Massachusetts.


  • Provides business systems analysis and process redesign expertise, interacting with business partners to clearly define and document User Stories.
  • Define precise and accurate User Story acceptance criteria that will be used by developers, testing frameworks and by business owners to ensure that business owner intent is effectively captured.
  • Gather requirements for IT development projects by conducting interviews, work flow analysis, process analysis, and observation sessions.
  • Evaluate information from multiple sources and help distinguish user requests from user needs.
  • Understand systemic data requirements as they relate to enhancing/changing the business process or system.
  • Participate in and/or coordinate required testing/validation of system enhancements and fixes, creating and/or executing the test cases including problem determination and resolution.
  • Utilize JIRA for defeat tracking; Massforge for release artifact creation.
  • Apply project management standards ensuring obstacles and risks are identified, tracked and escalated and communicates to team members and PM accordingly.
  • Interface with all levels of internal clients and analyzing current business and software development processes.
  • Facilitate and clarify customer business needs and translating them into application and operational requirements.
  • Arrange client reviews of software under development, ensuring client satisfaction.
  • Assist operations helpdesk on investigation into systems issues; Record how or why users make the mistakes that they do and how that can be remedied.
  • Contribute to Joint Application Design (JAD) and Defect Analysis Document (DAD) meetings in order to represent IT Business Operations and business needs.
  • Review and/or write the following as needed: use cases, business scenarios, test cases, workflows, and reports.


  • 6+ years of Business Analysis experience with a strong emphasis around new software development.
  • Proven skill and effectiveness in requirements gathering, definition, business planning, data analysis, process analysis, business and functional requirements analysis, system design, testing implementation and change management.
  • Skill and experience working with traditional use case based analysis of business processes.
  • Strong oral and written communication skills with the ability to communicate to various levels of team members and management to clarify needs and evaluate alternative business solutions.
  • Experience leading solutions from ideation, planning, execution and deployment.
  • Demonstrated experience solving business and technical issues while supporting colleagues in a coaching and mentoring capacity.
  • Ability to adapt to evolving business processes and operations.


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Sr. Business Analyst - New software development/change management

Randstad Technologies
Quincy, MA 02171

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Randstad Technologies
Quincy, MA

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