15 days old
2018-01-022018-01-30

Solutions Analyst

McKinney, TX 75070
  • Job Code
    592644
  • Payrate
    $20 To $25

Bachelor's degree preferred. Programming language experience preferred.


Requirements:



  • Advanced Excel skills and/or any type of benefits administration and/or payroll background.
  • 0-1 years' experience with JavaScript experience a plus.


Position Overview:


Responsible for assisting or implementing client software, software set-ups, data reconciliation and imports, as well as site testing. Additionally, responsible for reviewing all benefit plan designs, eligibility rules, and client requirements to ensure a successful case/enrollment site set-up. Follows Selerix processes and adapts when necessary to meet customer demands.


Characteristics

Self-directed


Sense of urgency


Customer Focused


Professional demeanor


Creative


Organized, detail oriented; catches errors early


Analytical


Ability to see and understand the "big picture"


Multi-tasker


Excellent listener



Responsibilities:



  • Reviews all benefit plan designs, eligibility rules, and client requirements to ensure a successful case site setup and rollout.
  • Consistently maintains security and confidentiality of all client data per Selerix company policy and HIPAA requirements.
  • Accurately and timely develops case builds.
  • Accurately and timely performs EDI Set Up.
  • Produces EDI reports accurately and as directed.
  • Completes technical tasks using appropriate technical knowledge to ensure timely and accurate deliverables
  • Prioritize and manage multiple cases simultaneously so that client satisfaction is maintained.
  • Provides guidance to clients or service partners on integration strategies.
  • Effectively and promptly make last minute changes based on new information or last minute requests.
  • Communicates effectively and collaboratively with Client Advocates to obtain necessary information for effective case builds.
  • Accurately and timely manages client census.
  • Ensures clients and brokers utilize the system optimally through ongoing training and coaching.
  • Consistently and accurately tests all benefit plan designs, eligibility rules and client requirements to support high levels of customer satisfaction.
  • Participates in staff meetings, conference calls, and other meetings, as needed.
  • Performs other duties as required.

Categories

  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Solutions Analyst

Randstad Technologies
McKinney, TX 75070

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Randstad Technologies
McKinney, TX
US

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