13 days old

Software Network Support Specialist

Raleigh, NC 27604
  • Job Code
    580719
  • Payrate
    $40,000 To $45,000

SOFTWARE NETWORK SUPPORT SPECIALIST


To avoid delays in having your resume reviewed please forward directly to [email protected] As a qualified applicant we will review and respond to you same business day


The responsibilities for this role are focused on the support of software products. This includes engaging with customers and other technical support staff to ensure proper escalation, and successful resolution of service desk interactions.


Qualified Candidates will have:



  • 2+ years experience in software support.
  • Experience in software related operations, systems, network infrastructure, storage, software and data.
  • Experience with Linux and command line.
  • Understanding of Internet technologies and protocols (TCP/IP, DNS, HTTP, SSL, etc)
  • Experience with Agile software development.
  • Ability to communicate and interact effectively with customers.
  • Experience with helpdesk tools is a plus.
  • Strong analysis, problem solving and troubleshooting expertise.
  • Excellent communication skills (written and verbal)
  • Strong attention to detail, highly organized, computer literate
  • Ability to work well in a fast-paced professional office environment
  • Some travel will be required

Categories

  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Software Network Support Specialist

Randstad Technologies
Raleigh, NC 27604

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Software Network Support Specialist

Randstad Technologies
Raleigh, NC
US

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