12 days old

SNOW CMDB Data Analyst

Culver City, CA 90232
  • Job Code

Exciting opportunities to work onsite at the NFL!

Randstad Technologies is seeking a CMDB Service Now (SNOW) Data Analyst to work onsite at the NFL in Culver City, CA.

Join us supporting NFL Digital Media and the Network in a fast paced and energetic

environment. This is a highly technical company that presents the opportunity to show

off your knowledge and learn new and valuable skills.

Job Description:

The IT Service team is seeking a Configuration Management Manager for managing CMDB (Configuration Management Database) within Service-Now enabling business to effectively assess change impacts, prioritize incidents and manage assets.

- Lead Implementation of Global Scope CMDB - Discovery / Inventory / Configuration Items, etc.

- Candidate will serve as the program expert on the data, data definitions, data quality, data relationships and reporting out of ServiceNow.

- Candidate will manage the data to identify, analyze and recommend integration points between ServiceNow and other IT management systems.

- Administer / Develop / Document / Support the CMDB in ServiceNow

- Define and Formalize IT Services Service Catalog

- Provide day-to- day analytical support to identify, understand, and extract data from ServiceNow and other related ITSM systems (e.g., SolarWinds, Casper, SCCM, Airwatch and VSpere)

- Develop, execute, integrate, and maintain plans and processes to improve data collection, data quality, data completeness and data integration in ServiceNow and related ITSM systems.

- Provide status reports on assigned work including building slide presentations and briefings.

- Ensure configuration data is available when and where it is needed to support other IT service management processes

- Ensure quality and completeness of data (configuration items and relationships) to support the changing business needs

- Define and agree on the service assets that will be treated as configuration items

- Knowledge in other related IT Service Management Processes such as: Incident Management, Problem Management, Change Management, Release and Asset Management.

- Coordinate interfaces between Configuration Management and other processes, especially change management, incident management, release and problem management, and knowledge management

** This position will require some travel

Required Qualifications:

- 3 years in managing Configuration Management (CMDB) services as described above

- Strong focus on CMDB data quality, completeness and integrity.

- Solution architecture experience, including all operational processes that integrate with the CMDB

- Understanding of the ServiceNow CMDB Physical and Logical data model design, including Class Hierarchy, Identification, Reconciliation, Normalization, and Model Management

- CDMB integration and federation to external data sources

- Background in IT Service Management processes and solutions,

- Hands on experience with ServiceNow (Discovery, Service Mapping, Data importing and Business Services)

Desired Qualifications:

- ServiceNow Certified Administrator

All roles include training, benefits, PTO and the opportunity to grow your career with the NFL and Randstad in a fun, supportive environment.


  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

Featured Jobs

Career News

Share this job:

SNOW CMDB Data Analyst

Randstad Technologies
Culver City, CA 90232

Share this job

SNOW CMDB Data Analyst

Randstad Technologies
Culver City, CA

Separate email addresses with commas

Enter valid email address for sender.

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast