24 days old

ServiceNow Technical Lead

Lansing, MI 48933
  • Job Code
  • Payrate
    $60 To $70

Our Lansing Area Client has a long term contract opportunity with potential to convert to a full time role next year for a ServiceNow Technical Lead/Developer


  • Configure and customize the Service Now platform, including creating workflows.
  • Adhere to ServiceNow Platform Development best practices
  • Adhere to ServiceNow and Development lifecycle standards and processes. -
  • Load, manipulate and maintain data between ServiceNiw and other systems.
  • Work with stakeholders to generate views and reports as needed.
  • Assess current configuration of the platform and make recommendations for improvement including: system capabilities, automation, security risk, licensing risk and creating efficiencies based on the ServiceNow Roadmap
  • Thorough understanding of ITIL/ITSM processes.
  • Monitor health, usage and overall compliance of the application.
  • Provide subject matter expertise, act as ITIL process advocate to design, develop and implement ITIL processes with the platform
  • Create new applications and Services Portal pages on the ServiceNow platform.
  • Create new Service Portal pages.
  • Participate on an Agile development team with new development, improvements, integrations and defect fixes in the ServiceNow platform.
  • Development in both the core ITSM tool as well as PPM.


  • ServiceNow Certified Application Developer
  • 3+ Years' Experience with ServiceNow Implementations and a record of at least 3 successful Phase-1 Deployments as lead.
  • Experience with Agile development and IT Infrastructure Library (ITIL) processes
  • Excellent verbal and written communication skills required
  • Experience in development and deployment of the ServiceNow platform.
  • ServiceNow Platform implementation experience in Service Strategy (Incident, Problem, Change, CMDB & Asset).
  • Experience in Configuration Management, administration of the Discovery tool and integration with other ServiceNow modules.
  • Integrations with 3rd party tools using (web services, SOAP, email, MID, etc...).
  • ServiceNow administration experience.
  • Development experience using JavaScript.
  • Development experience with web UI development technologies that include HTML, CSS, and AJAX.
  • Knowledge of one or more of the following: HTML/CSS, AJAX, Jelly, JSON, AngularJS.
  • Business process optimization experience preferred
  • Knowledge in building complete end to end application on the ServiceNow platform.
  • Ability to create widgets and complete Service Portal pages.
  • Experience in design and layout of Service Catalogs as well as the Service Portal in general.
  • Experience in leading a ServiceNow development team in an Agile environment.
  • Experience in scoped ServiceNow applications.


Featured Jobs

Career News

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

ServiceNow Technical Lead

Randstad Technologies
Lansing, MI 48933

Share this job

ServiceNow Technical Lead

Randstad Technologies
Lansing, MI

Separate email addresses with commas

Enter valid email address for sender.

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast