27 days old

[email protected] ITSM Developer

Southbury, CT 06488
  • Job Code

As an Application Developer, you will lead IBM into the future by translating system requirements into the design and development of customized systems in anagile environment. The success of IBM is in your hands as you transform vital business needs into code and drive innovation. Your work will power IBM and its clients globally, collaborating and integrating code into enterprise systems. You will have access to the latest education, tools and technology, and a limitless career path with the worlds technology leader. Come to IBM and make a global impact!

Your Role and Responsibilities
IBM CIO is seeking a ServiceNow Application Developer that possesses advanced administration capability and can design, build, and customize ServiceNow applications and services. The Developer works across applications, delivers new functionality, innovative solutions and supports the entire development lifecycle. The ServiceNow Application Developer has a software development background that will be enhanced by ServiceNow System Administration, ServiceNow Advanced System Administration, Scripting in ServiceNow, and Application Creation in ServiceNow.

This job is onsite in Southbury, CT (United States)

Lead all technical aspects of the solution delivery within ServiceNows ITSM solution, including:
  • Designs and develops new ServiceNow applications and services
  • Development of required integration components using REST, SSO, LDAP, etc.
  • Takes ownership of complex business requirements and works them to completion
  • Creation and delivery of solutions for clients
  • Assists ServiceNow Business Analyst in estimating release level of effort
  • Assists ServiceNow System Administrators with incident resolution
  • Provides mentoring and guidance for ServiceNow System Administrators
  • Continually learn and obtain education for new ServiceNow applications and functionality
  • Work in an Agile and DevOps CI/CD environment


Required Technical and Professional Expertise
  • Experience with Web Technologies (XML, HTML5, CSS3, PHP, JavaScript, Web Services, Jelly)
  • Experience with software development life cycle: Analysis, Design, Coding, Testing, Deployment and Maintenance
  • Experience with GitHub or similar Code Repository solutions

Preferred Technical and Professional Expertise
  • Bachelors Degree in Computer Science or a related field
  • Experience with ServiceNow ITSM Applications: Incident, Problem, Change,RequestManagement, Service Desk, Knowledge, Service, Configuration and Asset Management
  • Experience in ServiceNow developmentand configuring workflows; including, the ability to develop requirements based on client interview
  • Experience with Information Technology Infrastructure Library(ITIL)
  • Experience with Enterprise IT Service Management
  • Experience with PaaS and SaaS environments
  • Experience working in an Agile and/or DevOps environment

About Business Unit
The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBMs financial strategy, developing new business models, and mitigating enterprise risk.Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.

Your Life @ IBM
What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



  • Computers Software and Hardware
Posted: 2019-12-26 Expires: 2020-01-25

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Southbury, CT 06488

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