18 days old
2018-07-032018-07-31

ServiceNow Developer

Coppell, TX 75019
  • Job Code
    630167
  • Payrate
    $100,000 To $115,000
job summary:

Randstad has an immediate need with our long-standing end customer, a leading Financial Services firm with offices in Coppell TX.

Direct hire role with competitive compensation and benefits.

 
location: Coppell, Texas
job type: Permanent
salary: $100,000 - 115,000 per year
work hours: 8 to 5
education: No Degree Required
 
responsibilities:

Responsibilities: Enterprise Application Support (EAS) provides centralized application and infrastructure support for all critical business applications and infrastructure support.

Senior Software Application Engineer role will be responsible for providing technical support leadership of all the application suites, including Global Trade Repository (GTR) application suite and all Omgeo applications. The role will be executing all aspects of the operating procedures/runbooks within a predefined shift pattern. This role is expected to work closely with the required development teams, our Enterprise Infrastructure partners and our internal business clients to resolve and escalate technical support incidents where necessary.

  • Support applications by providing monitoring, application, and system support for production application services client facing environments.
  • Provide 24x7 support for event monitoring, incident triage and escalation.
  • Provide support to all jurisdictions on a shift basis, handling any activity for any region within the local time zone coverage
  • Identify and implement efficiencies and improvements to standard processes and procedures such as automation through scripting, programming, etc.
  • Assist with key projects by executing task deliverables and ensuring permit-to-operate (PTO) guidelines are met.
  • Provide support for change management approval, execution for production application services
  • Client support team engagement to assist with application related incidents, client testing and integrations
  • Disaster recovery test planning and execution - application environment review, shutdown, start, verification, troubleshooting
  • Access administration for application access to production application services
  • Support management of resources that are involved in maintaining the host operating system on UNIX, Vmware and Windows servers as well as software subsystems such as databases, web server software, LDAP, and security subsystems.
  • Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately

Soft Skills:

  • Accountability: Demonstrates reliability by taking necessary actions to continuously meet required deadlines and goals.
  • Global Collaboration: Applies global perspective when working within a team by being aware of own style and ensuring all relevant parties are involved in key team tasks and decisions.
  • Communication: Articulates information clearly and presents information effectively and confidently when working with others.
  • Influencing: Convinces others by making a strong case, bringing others along to their viewpoint; maintains strong, trusting relationships while at the same time is comfortable challenging ideas.
  • Innovation and Creativity: Thinks boldly and out of the box, generates new ideas and processes, and confidently pursues challenges as new avenues of opportunity.
 
qualifications:

Required Skills:

  • 3+ years of Development experience
  • 1+ years of ServiceNow development experience, including: code migrations, updating sets, JavaScript coding, writing rules, business tools, etc.
  • Strong communication skills

Preferred Skills:

  • RPA using Blue Prism or similar
  • Salesforce or other SaaS platform experience
  • 4 year degree
  • Advanced degree
  • Applicable certification or training
 
skills: Required Skills:

  • 3+ years of Development experience
  • 1+ years of ServiceNow development experience, including: code migrations, updating sets, JavaScript coding, writing rules, business tools, etc.
  • Strong communication skills

Preferred Skills:

  • RPA using Blue Prism or similar
  • Salesforce or other SaaS platform experience
  • 4 year degree
  • Advanced degree
  • Applicable certification or training

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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ServiceNow Developer

Randstad Technologies
Coppell, TX 75019

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ServiceNow Developer

Randstad Technologies
Coppell, TX
US

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