9 days old
2018-05-152018-06-13

Service Coordinator

Fort Myers, FL
  • Job Code
    138834
Job Opening - Service Coordinator - Fort Myers, FL

Service Coordinator

job description

Contract position: Seeking a Service Coordinator with 3+ years of experience in customer service or dispatching. You will be responsible for taking ownership of service calls from creation of service request through service completion, escalating issues to supervisors and technicians as needed. This position is located in Fort Myers, FL. If local, please apply today!

Responsibilities for the Service Coordinator

  • Receive, enter, check Accounts Receivable and schedule customer phone requests for service in the ACE system.
  • Regular contact of customer to communicate status changes.
  • Maintain inventory and supplies needed to perform work and fill the logistics coordinator role, which includes sourcing, ordering and tracking needed parts and supplies.
  • Validate and perform invoicing transactions for service calls in ACE daily.

Requirements for the Service Coordinator

  • 3 years experience in customer service and dispatching.
  • Proficient with Windows applications (Oracle experience a plus).
  • Good organizational skills, attention to detail and excellent communication skills are required.
  • Requires a high energy level with a focus toward customers and a strong desire to succeed.

Benefits

  • Contractor benefits offered

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Service Coordinator

Randstad Engineering
Fort Myers, FL

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Randstad Engineering
Fort Myers, FL

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