10 days old

Senior Technical Operations Manager

Bernards, NJ 07920
  • Job Code
  • Payrate
    $130,000 To $155,000

Actively searching for a Senior Manager focused on digital business health and release management to join our Digital Operations team. This position is responsible for building and owning a centralized digital decision hub reaching across teams and business units to ensure the continuity of the digital business, overall operational efficiency, and optimization of related processes. The qualified candidate will be responsible for owning and maintaining playbook tactics and release operations across the digital ecosystem.

  • Build and maintain a robust playbook to document strategy and execution tactics for all mission critical tasks, customer touchpoints and systems
  • Drive site stability through the development of robust processes around product and feature releases including: team coordination - internal and external, war room setup, escalation of issues and feedback to product, design and engineering
  • Coordinate the real time response to digital issues that arise, reaching out to various teams, both internal and external, to ensure that necessary - and immediate - actions are taken
  • Own the strategic analysis and process to provide daily, weekly and monthly audits around digital health and performance to organizational leadership
  • Manages team workload, set priorities, and provide daily support
  • Display initiative and resourcefulness in achieving goals but also comfortable brainstorming and sharing ideas in a team environment

What we're looking for...

You'll need to have:

  • Bachelor's degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Experience managing digital site operations.
  • Experience managing digital release management.
  • Flexibility and willingness to work in an environment that is operational 24x7.
  • Leadership experience.

Even better if you have:

  • A degree.
  • Excellent communication skills with the ability to speak effectively to senior leadership and internal / external stakeholders.
  • Experience working in an agile / scrum development environment.
  • Demonstrated ability to digest large amounts of complex data from multiple sources simultaneously and quickly identify key metrics, drivers and impacts to customers.
  • People management experience including hiring, performance appraisals, and pay reviews.
  • Ability to perform well under deadlines and be detail-oriented.
  • Experience partnering across multiple business, engineering and product teams.


  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Senior Technical Operations Manager

Randstad Technologies
Bernards, NJ 07920

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Randstad Technologies
Bernards, NJ

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