28 days old

Senior Technical Operations Analyst

New York, NY 10019
  • Job Code
  • Payrate
    $50 To $80

Looking for a Senior Technical Operations Analyst for six month contract with extensions in midtown NYC.


This position will be to manage the field services vendor and work with them to correct issues, debug problems, and ensure our customers are running smoothly without issues. They will be the point of contact for the area's they are in and work with the vendor and internal departments to ensure all the locations are operational, they are up to our clients standard's and address any problems within.


Reviews, analyzes, and evaluates information technology systems operations Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. May report directly to a project lead or manager. A wide degree of creativity and latitude is expected. SKILLS: May require a bachelor's degree in a related area and experience in the field or in a related area.


1.) Excellent Vendor management Skills.

2.) Excellent customer service skills.

3.) Good knowledge of Windows and SCCM imaging.

4.) Good working knowledge of Network devices, APC, Windows Servers, Inter connecting devices.

5.) The ability to track work and follow up with clients, management and other departments.

6.) Excellent time management skills and the ability to perform work on multiple projects and task simultaneously.

7.) Must have excellent skills within MS word, excel and the ability to produce reports and extrapolate data points to support call volumes, out of date equipment, numerous other items as requested from management.


1.) Service Now

2.) SQL and or Reporting

3.) Windows Server 2008, 2012

Skills needed for submittals

Has your candidate worked at our client as a Full Time employee? * Yes or no

living locally * Yes or no

able to handle multiple applications and are able to troubleshoot and fix deployment issues *Yrs.

Advanced Windows Server experience *Yrs.

Communication Skills - Please Provide Rating - 1 to 5 (excellent) *

Hands on experience with MS Office suite of tools (Excel, Word, Outlook, PowerPoint) *Yrs.

Technology Systems Operations *Yrs.

Vendor Management *Yrs.

Windows 2008 Server operating system experience *Yrs.

SCCM *Yrs.

SQL skills *-Yes or no


  • Information Technology

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Senior Technical Operations Analyst

Randstad Technologies
New York, NY 10019

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Senior Technical Operations Analyst

Randstad Technologies
New York, NY

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