6 days old

Senior Systems Administrator

Tampa, FL 33634
  • Job Code

Job Summary

Maintains. administers. and installs network servers. services. and applications in accordance with standard Information Technology policies. processes. and procedures or as directed by IT management. Responds to help requests and performs level two and three diagnostic on network servers. services. and applications

Key Duties and Responsibilities

? Performs administration (add. delete. change) of Windows 2000/2003 network. Exchange 2000/2003 e-mail. fax. and VPN and Citrix remote access accounts and other network resources. services. and applications

? Monitors network and network devices including network connectivity. Citrix connectivity and function. fax and Exchange e-mail server connectivity and function. server performance issues. etc.

? Provides level two and three diagnosis of issues with network servers. services. and applications in a Windows 2000/2003 network environment

? Provides level three diagnosis of Windows and Citrix client issues including operating system. devices. services. printing. network issues. and client application issues (e.g. Outlook. Office Pro. and line of business apps.)

? Performs administration of the Veritas Netback Enterprise Backup system including tape management and acquisition. issue resolution. hardware maintenance. and creating reports as directed by IT management

? Helps ensure that all provided technology services and solutions meet business needs for reliability. performance. and security

? Respond to alerts or emergency issues within 15 minutes during normal business hours and when on-call

? All work is done in accordance with standard Information Technology policies. processes. and procedures or as directed by IT management

? Assists in reviewing new technologies against business requirements to identify opportunities for process. performance. reliability. or data management. storage or backup improvements and to identify opportunities to reduce costs.

? Additional duties as directed by the Director of Information Technology

? Required to be on call during set rotation established by Manager of Infrastructure. Systems Engineering

Minnimum Qualifications

? 3+ years of experience in IT support/administration rol in a Windows 2000-2003 network environment Required

? Experienced in maintaining. diagnosing. and administering servers. services. and applications Required

? Experience working with no less than six of the following is required:

1. Windows 2000/2003 server

2. Windows 2000/2003 networking

3. Active Directory

4. Exchange 2000/2003 server

5. Citrix Metaframe XPe servers and clients

6. Working in a helpdesk environment

7. Oracle or MS SQL database administration

8. Veritas Netbackup Enterprise backup and media administration

9. Sun Solaris

Licenses and Certifications

? At least one of the following certifications are required & more than one certification or advanced certifications are preferred:

Standard Certifications

1. MCSA 2000 or 2003 to include Exchange 2000 or 2003 Administration

2. Citrix CCA

3. Network +. Server+

Advanced Certifications

1. Citrix CCEA or CCIA

2. MCSE 2000 or 2003

3. Solaris 8.x or 9.x System Administrator

? Additional certifications in network or systems design. implementation. or diagnostics or in any of the following areas are preferred

1. Remote Access and VPNs

2. Network Management and Diagnostics (e.g. HP Openview. Sniffer)

3. Database Administration (e.g. MCSD. Oracle)

4. Enterprise Network Storage (e.g. SAN. NAS. Mirroring. Clustering)

5. Veritas Enterprise Storage and Backup Management Products

Other Skills:

? Demonstrated interpersonal/verbal communication skills Intermediate

? Demonstrated written communication skills Intermediate

? Ability to work as part of a team

? Other Must be able to document work and/or incidents using standard formats Intermediate

? Microsoft Excel Advanced Required

? Microsoft Word Advanced Required

? Microsoft PowerPoint Advanced Required

? Microsoft Visio Advanced Required

? Microsoft Outlook Advanced Required

? Microsoft Project Advanced Required

? Must be able to communicate effectively verbally and in writing with non-technical staff and end-users for support. testing. training. and outcome validation. Advanced Required


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Senior Systems Administrator

Randstad Technologies
Tampa, FL 33634

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Randstad Technologies
Tampa, FL

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