7 days old

Senior Program Manager

Washington, DC 20201
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job summary:

Job Summary:

You will assist the Children's Bureau's Division of State Systems (DSS) in their oversight of the development, implementation, and operations of statewide and tribal automated child welfare information systems.

location: Washington, Washington, D.C.
job type: Contract
work hours: 9 to 5
education: Bachelors

Key Responsibilities:

  • Provide training and technical assistance to states and tribes on federal Comprehensive Child Welfare Information Systems (CCWIS) requirements and industry trends
  • As needed, provide technical assistance on:

    • IT project development life cycle approaches, including Agile and Waterfall
    • The creation and maintenance of quality data in Child Welfare information systems, and research on techniques and best practices on how to define, identify, and monitor data for quality issues in an ongoing data quality plan
    • Procurements, procurement strategies, contracts, contract management, APD requirements, program requirements, and
    • Project management and project processes
  • Provision of technical writing, quality assurance monitoring, and development and delivery of training content in formats such as guidance documents, webinars and virtual meetings;
  • Obtain and analyze data from reviews of documentation, legislation, federal and state regulations, and reports, interviews with executive and program staff, and research and analysis of published and internet material. Maintain current up-to-date knowledge of relevant state and federal programs and policies;
  • Prepare content for white papers, briefing presentations, technical assistance documents, information memoranda, technical bulletins, and other types of policy guidelines on topics including technology, federal regulations, and program guidance;
  • Conduct reviews and provide written and verbal feedback of state/tribal provided documents to include Advance Planning Documents, draft RFPs and contracts, cost allocation reports, and self-assessments;
  • Review and assess state/tribal systems documentation (e.g., design documents, use cases, training and technical documentation, IV&V reports, test plans, data quality plans, data standards plans, risk assessment and disaster recovery plans, configuration management plans);
  • Assist and assess the impact that federal regulations, policies, procedures, and industry trends will have on CB, States, and Tribes. Additionally, contractor staff will propose and advise on whether CB policy or other guidance documentation is required or desirable to support States and Tribes that are planning, developing, implementing and operating child welfare information systems.
  • Travel (approximately 5-10%) to conduct onsite monitoring and assessment reviews of CCWIS and non-CCWIS systems and develop reports summarizing findings and recommendations from onsite reviews.
  • Work closely with the client division director and ICF project manager.
  • As directed, coordinate and collaborate with other client divisions to ensure congruency on joint projects.

Basic Qualifications:

  • Bachelor's Degree in a social science or business field
  • 15+ years' experience working in a technical assistance capacity in the child welfare field
  • Knowledge of the impact of data collection, manipulation, and utilization on data quality
  • Experience with design, implementation, and operation and maintenance of a statewide automated human services information systems (e.g., CCWIS, SACWIS, Child Support, TANF, MMIS, etc.)
  • Experience in designing, developing, and delivering technical assistance on large-scale IT projects
  • Excellent written and verbal skills
  • Must be able to write high-quality, analytical reports outlining findings and recommendations in clear language
  • Knowledge of project management processes and principles
  • Willing and able to travel up to 15% annually
skills: Preferred Skills:

  • Master's Degree in a social science field or business field
  • Knowledge of child welfare programs and state/tribal SACWIS/CCWIS systems
  • Project Management Professional (PMP) certification

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.


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