30 days old

Senior Operational Risk Consultant

Manila, NCR
  • Job Code
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortunes 2017 rankings of Americas largest corporations. Wells Fargos vision is to satisfy our customers financial needs and help them succeed financially. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.

  • Act as a liaison between business users and technology for planning and analyses of complex business problems to be solved with automated systems
  • Assist in root cause analyses and business cases for proposed technology and system changes, including costs estimates
  • Monitor metrics that provide data for process management indicators for future improvement opportunities
  • Work with users to provide training, resolve questions, assess user needs and recommend changes
  • Assist in preparation of Business Case and Business Requirement Documents.
  • May develop system test plan components and test scripts
  • Prioritize system enhancements and coordinate user acceptance testing for scheduled and non-scheduled system releases as well as business continuity
  • Be responsible for the administrative duties for both applications, which include managing user access, and developing and maintaining administrative and user guides
  • Assist in ongoing develop training programs for applications and provide hands-on training as needed
  • Facilitate monthly user forums
  • Monitor transmissions to and from external vendors (OLDE/eOSCAR, Equifax, Experian, Innovis, Transunion and possibly others) and work with 3rd Party vendor managers to remediate issues
  • Responsible for implementing and monitoring a risk-based program to identify and mitigate any operational risk that arises from inadequate or failed internal processes, people, systems or external events or may provide oversight of an operational risk program
  • Participates in and provides consulting and support for projects and initiatives with moderate risk to identify and mitigate operational risk in business activities. May provide technical support for systems security-related issues
  • Implements testing strategies and methodologies; evaluates the adequacy and effectiveness of policies, procedures, processes, initiatives, products and internal controls; identifies operational risk issues; advises management on risk ratings and evaluates ratings against established policy standards
  • May assist in drafting corrective action plans and in managing change

Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.


  • Administrative / Clerical
  • Engineering
  • Financial Services

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Senior Operational Risk Consultant

Wells Fargo
Manila, NCR

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Wells Fargo
Manila, NCR

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