10 days old

Senior Network Engineer, Network Operation Center

Corona, CA 92881
  • Job Code
    580771
  • Payrate
    $50 To $56

Position Description: Works directly with customers, vendors, and Strategic Partners to identify, troubleshoot, resolve data networking related issues and/or design network solutions. Monitor LAN/WAN connectivity to ensure that all users have the required LAN/WAN connections. Troubleshoot and resolve LAN/WAN connectivity issues as they arise in and Ethernet and Token Ring environment.


Maintain data integrity through daily backup of all file server information. Ensure that an effective tape rotation is maintained. Troubleshoot hardware problems. Provide timely and accurate progress status on all ongoing support issues, with an emphasis on problems, issues, and concerns.


Monitor telecommunications performance and make configuration changes to hubs, routers, switches, etc., as necessary to ensure that maximum network performance is maintained. Manage server disk space, memory, caching, and other performance metrics to ensure that all servers are operating at peak efficiency. Work with client groups to ensure that end users have all required equipment properly installed and configured based on specific project requirements. Monitor print servers and troubleshoot and resolve all network printing issues.


Evaluate and recommend new or upgraded products to enhance the performance of the LAN/ WAN.


Experience Level: 10+ Years. Skill Set: Consultant would have a Bachelor's degree in MIS/Computer Science/Math or equivalent experience. 2+ years previous experience in the IT industry. May require certification.


Job Title: Senior Network Engineer, Network Operation Center


Purpose and Description: This position is for the Network Operations Center supporting Client's voice, video and IP-data networks. The organization operates within the ITIL / PBR (Plan, Build, Run) Model. This position will directly support the Run / Break-Fix portion within Network Operations.


The Network Operation Center (NOC) is a 24x7 environment leveraging Verizon as a Managed services partner to monitor and alarm capture at a Tier I level. Shift flexibility is required and may include working nights, weekends, Holidays and on-call when required.


The incumbent will drive Incidents on network technical bridge calls including the Service Desk, IBM Recovery Manager, Verizon Network Operation Center engineers, and End User Service. When the INC is Network related, the incumbent will respectfully take the lead on the bridge, provide executive updates all while aggressively isolating the trouble and restoring service ASAP.


Primary responsibilities: Provide Tier II level technical support for the client network, including troubleshooting WAN/LAN, Data Center, Video, Cloud and Wireless network environments. - Documentation of network issues in ticketing system including Incident, Change, and Problem Management. - Responsible for sending escalation updates to personnel with outage information and updates. - Responsible for participation on outage teleconference bridges effectively and professionally. - Responsible for completing daily / nightly NOC checklists and turn over documents. - Responsible for taking customer calls and working with them to understand technical related issues.


New technologies responsibilities also include: - WAN / LAN / Data Center / Cloud: o Hybrid WAN / Viptela / HI-Viptela / SDWAN o Next Gen Data Center / ACI o Cloud - CIN / CNF / O365 o Dynamic Segmentation - Wireless o DAS / PBR o Aruba - B/F & Provisioning o Location Services / Aware point o Target Clinics / Cradle point - Voice, Cisco CUCM 10.5 upgrade, SIP trunking Troubleshoot, isolate and restore voice and data network infrastructure for client End Users.


Additional requirements include: Working with the Engineering and Planning teams to understand the nuances of the Client network creating and updating network documentation, network assessments and reporting results. - Documentation of network issues in ticketing system including Incident, Change, and Problem Management. - Responsible for sending escalation updates to personnel with outage information and updates. - Responsible for participation on outage teleconference bridges effectively and professionally. - Responsible for completing daily / nightly NOC checklists and turn over documents. - Responsible for taking customer calls and working with them to understand technical related issues.


Required Experience ( This section indicates the MUST HAVE items ): - 5 years related Network Operations Center (NOC) experience (or similar IT experience...such as a Network Engineer) - 7 Years troubleshooting network connectivity on Cisco routers and switches (CatOS and IOS devices) using SSH, Telnet from a command line interface - General knowledge of telecommunications technologies (as it relates to NOC support) including: TCP-IP, Packet Voice, WLAN, WAN, and LAN technologies, and the inter-working of these technologies. These would encompass voice, data, broadband, VoIP, and Internet services, and the deployment and implementation of these services - Good knowledge and experience with the Internet Protocol (IP) suite is essential, including protocols such as BGP, OSPF and EIGRP, and their relationships and integrations in large-scale networks - Knowledge and experience using a trouble ticketing system - Experience using network monitoring systems.

Categories

  • Information Technology

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Senior Network Engineer, Network Operation Center

Randstad Technologies
Corona, CA 92881

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Senior Network Engineer, Network Operation Center

Randstad Technologies
Corona, CA
US

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