9 days old

Senior Delivery Partner Executive (DPE)

Multiple Cities, Multiple
  • Job Code


Your Role and Responsibilities
Develops an understanding about the strategic direction of the Global account as it relates to function and business unit.
Participates in and supports the tactical service delivery account plan and participates with the Client Partner Executive in strategic account planning, as appropriate.
Understands client requirements and assists in setting program objectives.
Learn and participate in IBM selling techniques to identify business opportunities with the client.
Familiar with operational support requirements, service level objectives, measurement tracking, and able to accurately report status to appropriate levels of management.
Performs service delivery Crisis Management, maintains an audit ready posture and meets all business control requirements.
Manages global delivery resources and services, if applicable. Effectively meets commitments, able to identify issues and recommends appropriate trade off decisions.
Understands and supports IBM's delivery strategy and can translate this into customer/account beneficial improvements.

Required Technical and Professional Expertise

SME Skills:
Proven track record of delivering and managing global & complex infrastructure projects, program management and team / people management.
Having delivered a number of large successful Infrastructure related projects end-to-end.
Technically aware and able to manage complex programme SI type jobs
Professional qualifications/experience: PMI/PMP and ITIL
Management certifications to IBM WW PMM level or equivalent (Prince 2, etc)

Personal Skills:
Highly adaptable, good negotiation skills, excellent written and verbal communications skills and Confident.
Other: knowledge of IBM if possible and able to rapidly build personal networks across the IBM organisation.

Bachelor's Degree
English: Fluent

Preferred Technical and Professional Expertise
Information Technology and Outsourcing Vendor experience
At least 10 years experience in complex infrastructure projects with regional responsibilities over a disperse geography

About Business Unit

Your Life @ IBM

About IBM

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



  • Computers Software and Hardware
Posted: 2019-11-11 Expires: 2019-12-11

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Senior Delivery Partner Executive (DPE)

Multiple Cities, Multiple

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