23 days old

Senior Client Solution Executive

Multiple Cities, Multiple
  • Job Code
    246116BR

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.


Your Role and Responsibilities
We have an exciting opportunity for a Senior Client Solution Executive, within IBM Global Technology Services (GTS). GTS offers a comprehensive portfolio of IT products and services for organisations of all sizes. The Client Solution Executive is the lead sales person on strategic hybrid cloud, security, network, resiliency and workplace service engagements and is responsible for the overall sales effort.

The Client Solution Executive is responsible for the development and closing of highly complex information technology solutions to senior client executives, which can include the CEO, CFO, CIO, Board of Directors and evaluation committees. They are required to have an in-depth understanding of the client's business, goals, strategies and industry trends and directions.

Responsible for leading large, multi-disciplined teams, and integrating products and services required to meet business needs. They may lead multiple opportunities concurrently although typically in different sales stages and have assigned contract signings, expense, and customer satisfaction targets for the industry they support.

Environment:
  • Master and apply expert knowledge of the client's business, strategies and goals within the industry. In-depth knowledge of the client's major IT architectures, systems, information flows, applications and their links to customers and suppliers.
  • In-depth working knowledge of the industry and an ability to market very complex IBM solutions, products and services that are specific to an industry. Understand the framework within which an industry operates and the underlying competitive strategies. Recruit partners, form and dissolve alliances in an industry.

Communication/Negotiation:
  • Teamwork at highest levels. Leads large, very complex engagement teams responsible for the development of deliverables, such as client proposal and presentations.
  • Drives and manages an effective partnership with the clients through contact with executive management and individuals that influence executive team. Conducts client negotiations on very complex issues at the senior executive level reaching lasting agreements and commitments.

Problem Solving:
  • Anticipates future client problems in industry and information technology trends and develops realistic visions and strategies based on risk management plans. Makes decisions based on scope of the deal and possible trade-offs to best meet client's objectives within the limits necessary to win the contract.
  • Applies creativity and judgment in developmental work on very complex opportunities or other projects within the business environment.
  • Develops relationships with clients and external associations to enhance position in the market. Recognized as a leader in the formation of strategic relationships with clients resulting in long-term business solutions that provide client competitive advantage. In-depth knowledge of the industry trends, directions and goals as well as competitive strategies and offerings.
  • Advises executive team to position long-term strategic issues and solutions. Directs resource team to ensure appropriate quantity and quality of technical/services resources are deployed. Leads team of professionals and provides ongoing guidance in the development of solutions for large or complex opportunities. May leads more than one opportunity concurrently.
  • Accountable for business unit and specific personal objectives, including contract signings, profit, expense, and customer satisfaction.
  • Develops the strategies and tactics that will win the business, including teaming arrangement, alliances, subcontractors, competitive strategies, tactics and responses.
  • Manages to a high level of customer satisfaction. Designs and implements plans to increase customer satisfaction. Has overall responsibility for the final proposal to the client.


Sign me up!
If you are ready to begin an amazing career journey with click Apply today. To find out more, head to www.ibm.com.au/careers



Required Technical and Professional Expertise
15+ years as a sales professional within the technology industry
5+ years in a senior leadership position
8+ years of outsourcing/MSP experience


Preferred Technical and Professional Expertise
See above.


About Business Unit
At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking.If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS isthe place for you!


Your Life @ IBM
What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.


About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.


Location Statement
This position can be based out of our Melbourne (Southgate) office, or Sydney (George Street) office.


Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Categories

Industry

  • Computers Software and Hardware
Posted: 2019-09-25 Expires: 2019-10-25

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Senior Client Solution Executive

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Multiple Cities, Multiple

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