18 days old
2018-01-012018-02-17

Senior Analyst

Secunderabad, Telangana 500003
  • Job Code
    22997BR-1
About Wells Fargo

Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortunes 2017 rankings of Americas largest corporations. Wells Fargos vision is to satisfy our customers financial needs and help them succeed financially. News, insights and perspectives from Wells Fargo are also available at
Wells Fargo Stories.

About Wells Fargo EGS (India) Private Limited

We are hiring for a position in Wells Fargo EGS (India) Private Limited.
We are a critical component of the Wells Fargo strategy to leverage distinct advantages of a global environment.
Currently we are 12000+ strong team members with 3 locations (Chennai, Bangalore and Hyderabad) in India and 1 center in Manila.


Role Summary and Purpose

Responds to customer inquiries, documents, resolves and closes problem tickets. Responds to operation monitoring events in test and production environments. Interprets alert issues and resolves, or coordinates the resolution to more complex production, application and system problems to ensure that the SWIFT commitments are met. Escalates to Level 3 support as required. Supports upgrades and other changes through the Wells Fargo change procedures. Reviews and updates or writes documentation for the SWIFT environment. Provides technical support and maintenance for SWIFT applications. Under supervision, uses diagnostic tools and/or vendor specifications to troubleshoot routine computer application problems to maintain or restore service or data to programs, resolves basic issues or escalates as needed to meet established service level agreements.


Mandatory Skills
  • >2 yrs. of experience in UNIX production support.
  • Should be well versed with basic UNIX commands and any scripting like Shell/Perl/Python.
  • In depth knowledge in analyzing complex SQL statements and building them.
  • Communication skills should be good.
Good to have Skills
  • Would be an advantage if he has Capital Markets experience
  • Expertise in ITRS monitoring tool.



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  • Financial Services

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Senior Analyst

Wells Fargo
Secunderabad, Telangana 500003

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