23 days old
  • Job Code
  • Payrate
    $43 To $49


This person will work on the SAP Customer Relationship Management (CRM) thread for Service Parts Management (SPM) releases within Customer Services Support - Parts Distribution.

Tasks include:

  • Working with other SPM analysts to ensure a quality integrated solution is developed and meets the defined business needs for future CRM implementations.
  • Gathering functional requirements, prototyping, configuration, testing, resolution and escalation of defects, status updates, and assistance with test and conversion planning activities to drive quality results.
  • This individual will work closely with Business Partner representatives, project team members, architects and technical IT staff to complete IT designs and implementation solutions to insure project velocity

Typical Day:

Typical day will involve working in an office environment with other IT and Business professionals. Individual will log into SAP Customer Relationship Management system for configuration, testing, and analysis. Individual will also be involved with gathering business requirements and writing function requirement definition documents. He/she will hand-off documents to development team and will participate in testing and validation of software. He/she will be given direction from a internal team lead, internal architect, and project lead.

  • Review Business Requirements & Design Technical Solution
  • Execution of script testing
  • Issue Resolution - defect analysis, defect resolution
  • Interaction with other groups - Software Development, Other Team Members, Business Teams

Education Requirement:

  • Bachelor's Degree in Information Technology or related major.

Critical Technical Skills:

  • 2 to 3 years of progressively responsible IT job-related experiences.
  • Prior experience working with an Invoicing / Billing application
  • Experience with SAP configuration or code.


  • SAP Experience in Billing in Pricing
  • Service Parts Management experience

Soft Skills Required:

  • The candidate should have strong collaborative, interpersonal, and communications skills, along with the ability to provide creative solutions to complex problems and be able to work with minimal direction.
  • A successful candidate will be able to troubleshoot and leverage documentation to solve problems.
  • The ability to learn quickly and work with a variety of personnel is essential.


  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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SAP Analyst

Randstad Technologies
Morton, IL 61550

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Randstad Technologies
Morton, IL

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