12 days old
2018-08-032018-08-31

Sales Engineer G-REQ-00006187

Mountain View, CA 94043
  • Job Code
    637301
  • Payrate
    $26 To $44
job summary:

Project Overview: This project is focused on supporting Taskmaster, an internal tool used by thousands of sales reps and managers within Google to provide information about current sales performance. It involves handling user escalations as well as implementing fixes and features to improve data reliability.

 
location: Mountain View, California
job type: Contract
salary: $26.00 - 44.17 per hour
work hours: 9 to 6
education: Bachelors
 
responsibilities:

Overall Responsibilities: As a Sales Tool Support Engineer, you will provide superior technical support for internal workflow applications and sales reporting tools. Your customers will be Google's sales reps. You will triage, troubleshoot, and escalate user-facing issues, using SQL to analyze the data to isolate the root cause of issues and sometimes examining existing SQL/Python code to determine intended functionality. Communicate effectively with non-technical sales staff who report the issues, as well as with peer engineers and other technical groups to enhance tools and resolve user issues. Monitor customer feedback and product performance and ensure prompt resolution of technical challenges. Write new features using SQL, Python, and BASH to introduce automated validation.

 
qualifications:

Required Skills: * 3+ years of SQL experience. * Strong, demonstrable ability to compose ad-hoc SQL queries. * 2+ years experience in technical support/QA role, especially focused on communication between highly technical and non-technical personnel. * 2+ years experience with a programming language, preferably Python. * BS degree in Computer Science or similar technical field, or 3+ years of industry experience. * Strong troubleshooting and problem-solving skills. * Strong written and verbal communication skills.

Nice to have skills/Not Required: * Experience with JIRA/Buganizer or other bug tracking software. * Experience writing automated unit tests. * Comfortable with Unix/Linux environments and/or writing BASH/BATCH shell scripts. * Experience with web application development and/or JavaScript.

 
skills: Nice to have skills/Not Required: * Experience with JIRA/Buganizer or other bug tracking software. * Experience writing automated unit tests. * Comfortable with Unix/Linux environments and/or writing BASH/BATCH shell scripts. * Experience with web application development and/or JavaScript.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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Sales Engineer G-REQ-00006187

Randstad Technologies
Mountain View, CA 94043

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Sales Engineer G-REQ-00006187

Randstad Technologies
Mountain View, CA
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