3 days old
2018-07-112018-08-10

Receptionist - Hi Tech Corporate Environment

San Luis Obispo, CA
  • Job Code
    18-03500
  • Jobs Rated
    175th

Job Details

Job Title
Receptionist - Hi Tech Corporate Environment
Description

Are you ready to be the face and voice of a cutting edge, hi tech customer environment? Can you remain cool under pressure? Do you have receptionist experience? In this customer environment, employees must share a relentless commitment to problem-solving and solution-finding on behalf of customers.

RICOH EMPOWERS WORKPLACES using innovative technologies & services enabling individuals to work smarter. Our people deliver on the promise of Service Excellence.

Ricoh offers a full portfolio of benefit and employee programs such as:

  • Medical Coverage & Vision Coverage
  • Dental Coverage
  • Short/Long Term Disability
  • Term Life and AD&D Insurance
  • Spouse and Dependent Life Insurance
  • Flexible Spending Account
  • EAP and Work Life Benefits
  • Time off Benefits including: Vacation, Sick, and Holiday
  • Tuition Reimbursement......and many more

Ricoh offers Full Time and Part Time positions with a developmental path and a range of training resources to meet employees' different needs. From on-boarding training to continued development for all of our employees, we provide many resources to set our employees up for continued success.

Ricoh works to motivate employees with competitive pay and benefits that are affordable. We offer proven career paths - locally, regionally, and nationally.

WE ARE RICOH! Apply today!

 

POSITION PROFILE

Perform in a senior level capacity to create and maintain a professional image of the company by providing prompt, courteous and efficient service to visitors, guest employees, telephone callers, taking and relaying messages and performing various light administrative duties.

JOB DUTIES AND RESPONSIBILITIES

  • Greet visitors, ask them to sign in, issue them a Visitor Badge, process and assign wireless network account for Headquarters, if applicable and contact the employee the visitor is to see.
  • Activate access for temporary badges for Headquarters employees who forgot or lost their badge or if their badge is malfunctioning.
  • Answer and properly route global calls, some confidential in nature, using company -wide switchboard or provide appropriate information to the caller. Calls are to be handled expeditiously, in a professional and businesslike manner while being friendly and using a high standard of customer service.
  • Prioritize calls and escalate customer service issues to the proper chain of command.
  • Takes initiative to ensure the company phone and speed dial lists are current.
  • Responsible for training a back-up and providing guidance on policies and procedures.
  • Notify employees upon receipt of inbound deliveries or have the delivery made to the Mail Room as is appropriate.
  • Provide light administrative support to Headquarter staff as directed such as issuing facility access cards to employees, scheduling meeting room, assisting Administration or any other team when needed for various tasks (envelope labels, compiling manuals, etc.).
  • Proactively seeks out additional work during downtime.
  • Follow up on loaned access cards to make sure all are returned and contact Security if card is not returned by the end of the day.
  • Builds professional relationships with customers and other teams.
  • Maintain the reception area in a neat and orderly fashion to include visitor reading materials.
  • Perform other duties as assigned by the Site Manager.

QUALIFICATIONS (Education, Experience, and Certifications)

Typically Required:

  • Requires high school diploma.
  • Experience working in a Headquarters environment preferred.
  • 8+ years of experience as a receptionist in a busy switchboard environment preferred.
  • Type 40 wpm.
  • Must be flexible to work hours between 7:00 AM and 5:00 PM (normally an eight hour shift).

Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.

Shift
1st
City
San Luis Obispo
State
CA
Req Number
18-03500

Categories

Industry

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Jobs Rated Reports for Receptionist

Our mission is to imagine change, to create something different, something better — to deliver smarter ways to work. For nearly 80 years we've been transforming the way people work with breakthrough technologies, products and solutions that help businesses grow. And with our drive for innovation, creativity and ingenuity, we'll continue to help you create a blueprint for success.

We inspire our employees to think, create and imagine.

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Receptionist - Hi Tech Corporate Environment

Ricoh USA
San Luis Obispo, CA

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Ricoh USA
San Luis Obispo, CA

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Receptionist
175th2018 - Receptionist
Overall Rating: 175/220
Median Salary: $28,390

Work Environment
Fair
89/220
Stress
Medium
124/220
Growth
Fair
118/220
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