12 days old

Project Manager

Clarks Summit, PA 18411
  • Job Code


- Manages Salesforce/Vlocity development environments for multiple B2C applications, including strong coordination with integration service providers.

- Proactively identifies project and technical collisions and manage to early resolution.

- Plans, Develops and Implements environmental upgrades include vendor releases, package upgrades and custom code deployments.

- Leads multiple teams and parallel work streams in delivery of quality software and technology solutions, working closely with technical teams to develop and track release milestones and schedules.

- Coordinates with partners to deliver value and realization of clear business benefits.

- Builds relationships with business and technology executives and user/customer base.

- Partners with PMO to assist with development and management project plans across a highly matrixed organization.

- Identifies and coordinate interdependencies to ensure timing and alignment of project deliverables.

- Ensures communication, coordination of activities, and issue resolution amongst core team members, senior management and other stakeholders.

- Manages focused project recovery activities including quick situational analysis, needs assessment, and hands-on collaboration to bring in distressed projects and teams back on track.

- Contributes to a culture of innovation, collaboration, and partnership with a willingness to proactively coach, facilitate, share knowledge, and be the role model and advocate for a changing technology organization.

Required Qualifications

- 5+ years related work experience successfully managing large, complex projects

- Strong analytical, problem-solving and organizational skills, understands what it takes to deliver software with exposure to large-scale systems

- Excellent communication, interpersonal, and analytical abilities.

- Experience managing information management systems and shared service platforms

- Experience with REST/JSON, XML/Acord, WebServices, Messaging queues, apex, Java, C

- Experience/familiarity with Cloud solutions with preference towards the Salesforce Dot Com (SFDC) platform

- Familiarity with shared service models

- Risk management

- PMP, with Agile/Lean experience

- Experience in call center operations, insurance and financial services industries

- Technical background as Code Developer or Implementer

Required Education:

- Bachelor's degree or related experience required

- IVR/call center industry experience is highly desired


  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Project Manager

Randstad Technologies
Clarks Summit, PA 18411

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Randstad Technologies
Clarks Summit, PA

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