12 days old

Project Manager

Clarks Summit, PA 18411
  • Job Code
    580887

Responsibilities:


- Manages Salesforce/Vlocity development environments for multiple B2C applications, including strong coordination with integration service providers.


- Proactively identifies project and technical collisions and manage to early resolution.


- Plans, Develops and Implements environmental upgrades include vendor releases, package upgrades and custom code deployments.


- Leads multiple teams and parallel work streams in delivery of quality software and technology solutions, working closely with technical teams to develop and track release milestones and schedules.


- Coordinates with partners to deliver value and realization of clear business benefits.


- Builds relationships with business and technology executives and user/customer base.


- Partners with PMO to assist with development and management project plans across a highly matrixed organization.


- Identifies and coordinate interdependencies to ensure timing and alignment of project deliverables.


- Ensures communication, coordination of activities, and issue resolution amongst core team members, senior management and other stakeholders.


- Manages focused project recovery activities including quick situational analysis, needs assessment, and hands-on collaboration to bring in distressed projects and teams back on track.


- Contributes to a culture of innovation, collaboration, and partnership with a willingness to proactively coach, facilitate, share knowledge, and be the role model and advocate for a changing technology organization.


Required Qualifications


- 5+ years related work experience successfully managing large, complex projects


- Strong analytical, problem-solving and organizational skills, understands what it takes to deliver software with exposure to large-scale systems


- Excellent communication, interpersonal, and analytical abilities.


- Experience managing information management systems and shared service platforms


- Experience with REST/JSON, XML/Acord, WebServices, Messaging queues, apex, Java, C


- Experience/familiarity with Cloud solutions with preference towards the Salesforce Dot Com (SFDC) platform


- Familiarity with shared service models


- Risk management


- PMP, with Agile/Lean experience


- Experience in call center operations, insurance and financial services industries


- Technical background as Code Developer or Implementer


Required Education:


- Bachelor's degree or related experience required


- IVR/call center industry experience is highly desired

Categories

  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Project Manager

Randstad Technologies
Clarks Summit, PA 18411

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Project Manager

Randstad Technologies
Clarks Summit, PA
US

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