14 days old

Project Manager

Charlotte, NC 28244
  • Job Code
  • Payrate
    $42 To $48


Service Design Coordination Coordinator (IT Project Manager IV)

Service Design Coordinator required to support HVD delivery end to end design to ensure successful service design, management, user experience and implementation. We do not have this capacity or technical skillset in-house.

With focus on Hosted Virtual Desktops and Hosted Applications (VMware, XenApp, XenDesktop, Horizon, etc.)

Role is responsible for coordinating the continuous delivery of service design projects from project initiation to transition to operations.

This includes:

- Establishes project plan and initiates project mobilization by confirming project scope, estimates, resources, roles, and responsibilities

- Monitors and controls execution of project though Analyze, Design, Build, Test, and Release

- Provides leadership and decision making support by establishing project governance

- Performs project reporting including overall performance of the program and project completion documentation

- Manages and integrates release planning, validation and testing, change evaluations, and knowledge into packages to deploy or release into production

- Ensures that the transitioned services have been developed to meet Operational and Service Level Requirements

- Ensures proper training for execution

- 5+ years of experience with designing and implementing medium to large Enterprise-Level hosted desktop/application solutions

- Proven experience with Production environments with 5,000+ users

- Experience with virtual environments (VMware, Citrix) - 5 years

- Excellent knowledge of Citrix related technologies (XenDesktop, XenApp, Netscaler), VMWare (ESX, vSAN, Horizon)

- Must be ITIL foundational certified

- Must be Agile certified

- English Speaking/Writing

- Excellent written and verbal skills

- Strong dedication to quality customer service

- Excellent analytical and problem solving skills

- Exceptional organizational and analytical skills with high attention to detail

- Possess a personal sense of urgency and the ability to handle a fast-paced environment

- Ability to work with business and technical teams to build requirements and technical artifacts

- Proven experience in developing and executing on the product/project lifecycle including selection, design, test, certify, implement, support and optimize for end user focused services

- Must poses outstanding communications skills and ability to tailor the message to technical as well as executive audiences.

- VMware vSphere 5.x and 6.x - 5 years

- Experience managing and maintaining Active Directory, File/folder redirection and Active Directory Federation

- Knowledge of leading profile management solutions (Ivanti User Workspace Manager (AppSense), Citrix User Profile Manager (UPM), VMware User Environment Manager, Microsoft UE-V)

Desired Job Skills:


- Remedy

- Microsoft Visio

- Microsoft Word, PowerPoint, Excel

- Experience with GIT/JIRA


  • Information Technology

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Project Manager

Randstad Technologies
Charlotte, NC 28244

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Charlotte, NC

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