20 days old

Project Coordinator

Redmond, WA 98052
  • Job Code
  • Payrate
    $20 To $30

Project Coordinatorneeded for contract opportunity with Randstad Technologies client in Redmond, WA.

Job Description:

-Program Management / Coordination for Startup Evangelism

Responsibilities and deliverables include:

As the Startup Account Management Incubation PM for startup evangelism, working closely with Product Management, define and drive project(s) execution

1. Onboarding: This requires monitoring aliases for customer or field request, working directly with customers and internal teams to enable offers, and tracking, monitoring, and reporting progress. This work requires customer-focused, fast, articulate, and polished responses to customer. It also requires follow through and navigating internal teams and evaluating data to successfully onboard customers.

2. Escalation Management: This requires monitoring aliases for customer or field requests, clarifying escalation teams, understanding policy guidelines, and influencing other teams to resolve issues.

3. PM: Since these are new and emerging business needs, business process and policy and customer experience all need to be documented.

Required Skills Include:

-Proven customer service skills are essential.

-Customer communications must be aligned with approved framework set by startup Product Management.

-Excellent communication; Ability to write, speak, interpret data, and create communications using PowerPoint, Word, Excel and other tools

-Organizational skills: Project coordination, task management, follow through

-Dealing with ambiguity, fast-pace, and agile environments required

-Teamwork and integrity required

-Ability to operate with a high degree of detail with very thorough follows-through

Additional items:

-Previous startup or incubation project experience preferred

-Previous Support or Services (account management) experience preferred

-Professional in demeanor

-Can-do attitude a must: positive attitude with a willingness to assist where needed with broader project needs

-Proactively work across projects

-Publish results following Client style guidelines

Key skills and experience needed:

  • Strong Customer Service Skills and passion for customers is a MUST in this role. Able to deliver "white-glove treatment"
  • Good computer skills (MS Office skills, Excel, SharePoint)
  • Must be very detailed oriented and great written communication skills


  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Project Coordinator

Randstad Technologies
Redmond, WA 98052

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Project Coordinator

Randstad Technologies
Redmond, WA

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