19 days old

Program Manger - Call Center Consolidation

Cary, NC 27513
  • Job Code

This is a 6 month renewable position for a Program Manager with a client of ours in Cary, NC. Candidate will be managing a call center consolidation. Chosen resource will be working on Call Center Consolidation project.

Senior IT Program Manager ( Senior Level position - 10 - 15 years' Experience. )-

a. A detail-oriented IT Program Manager who can manage RISKS effectively and navigate through the different lines of businesses and IT divisions in the organization to track the root cause and mitigate/solve them to keep the Program/Project in motion.

b. Manages IT dependencies internal and external to the program effectively.

c. Oversees and tracks the program financials with PMO- Finance team and the Project managers.

d. Partners with the end to end Program Lead in driving the IT program road map .

e. Chairs the steering committee meetings with senior IT and business leads .

f. Oversees and guides the project Integration management lead and the Project Managers ( within work streams) on the following on a day to day basis.

i. Risk Management

ii. Change Request Management

iii. Cost Tracking (Using Clarity )

iv. Weekly Status Report Management for the Program .

v. Program and Project Methodology /Phase Gate Reviews.


  • Information Technology

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Program Manger - Call Center Consolidation

Randstad Technologies
Cary, NC 27513

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Program Manger - Call Center Consolidation

Randstad Technologies
Cary, NC

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