10 days old
2018-05-152018-06-12

Program Manager

Sunnyvale, CA 94089
  • Job Code
    621142
  • Payrate
    $59 To $66

Overall Responsibilities:


Our team team is looking for a Program Manager to partner in executing projects that support Online Experience work across Cloud. Online Experience Program Managers provide program management leadership and operational support throughout design organizations, and across functional teams, by increasing communication and connection points, streamlining the Web design and development processes, and driving product excellence.


Manage and provide clear communication to cross-functional team leads.


Facilitate approval for project management deliverables, and managing project management processes


Assist in project scope and timeline discussions based on available resources for assigned PgM track/s


Top 3 Daily Responsibilities:



  • Run the triage meeting (M/W/F)
  • During triage, determine routing
  • Assign to a person for next steps
  • Before triage, review tickets to categorize them and ensure that no P0's are missed
  • Review all ticket updates as they come in
  • Reassign tickets to the correct person if this wasn't done during the execution timeline
  • Move tickets to the correct component if they need to be moved
  • Regularly (3X/week) review Incubator to ensure that no work is happening in this
  • component/requests aren't languishing
  • Oversee building, prioritization and sizing of unified backlog for in-flight and committed projects


Required Skills:



  • Bachelor's Degree in any field (preferred computer science)
  • 5+ years of experience as a program manager
  • Thrives in an environment of ambiguity and creates order out of it
  • Scrum Master experience and run triage before
  • Detail oriented


Nice to have:



  • Proven ability to multitask, analyze opportunities, define successful approaches, and proactively solve problems
  • Passion, commitment to product excellence, and practical sense of how to get it done
  • Motivated get-it-done attitude, friendly and inclusive attitude
  • CSM certification

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Program Manager

Randstad Technologies
Sunnyvale, CA 94089

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Program Manager

Randstad Technologies
Sunnyvale, CA
US

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