23 days old

Production Support Manager - Technology Manager 3

Long Prairie, MN 56347
  • Job Code
Job Description

The Wealth & Investment Management Technology (WIMT) organization provides technology support to 15,000 financial advisors, 10 million brokerage accounts, including processing for 100+ other brokerage firms as well as 3 million retirement plan participants. Within the WIMT organization, this role will function as a technical production support manager supporting the core data platforms utilized by WIM Technology. The core data platforms utilize standard database (DB2, Oracle) and Data Management tools (Informatica, NDM, Syncsort, Teleran, etc). These platforms support 300+ applications and are critical to the WIM lines of business success.

This position is responsible for the technical and operational support, advisement, and quality control of WIMTs Data Warehouse environments, including but not limited to daily operational functions, access controls/reviews, Application Administration, and risk remediation efforts. Along with technical proficiency in very large relational database environments, knowledge of Data Warehousing and Data Mart architectures, concepts and processes is required. Detailed knowledge of Extract, Transform, and Load (ETL) procedures, technologies, techniques and test approaches is also prerequisite. The role will also be called on to recommend operational approaches and best practices for data management projects. Managing resources within a large diverse global team for support rotation, data quality, performance, maintenance and project work is vital. The successful candidate will possess leadership, planning and organizational skills and partner with peer managers to provide 24x7 on-call management support. As with all production support roles there may be after-hours work required.

Required Qualifications

  • 7+ years of technology experience
  • 2+ years of leadership or management experience, in a technology environment

Desired Qualifications

  • Excellent verbal, written, and interpersonal communication skills
  • Ability to interact with all levels of an organization

Other Desired Qualifications
  • 5+ years' recent experience as manager or team lead for production support of Very Large Database (VLRDB) applications.
  • 10+ years experience with production support in Very Large Database (VLRDB) applications
  • 10+ years hands on experience with Oracle and/or DB2 utilizing high volume data load techniques
  • 5+ years' experience recruiting staff and managing the onboarding process for teams of 5 or more people.
  • Recent experience in management or leadership of strategic initiatives requiring technical documentation, collaborating with other groups and leading effective meetings to ensure implementation timelines are met.
  • OLTP, Data warehouse or other VLRDB architecture and design experience
  • Relational database design and development (DB2 UDB, Oracle)
  • Experience with Batch systems scheduling and processing and support


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.



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Production Support Manager - Technology Manager 3

Wells Fargo
Long Prairie, MN 56347

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Production Support Manager - Technology Manager 3

Wells Fargo
Long Prairie, MN

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