11 days old

Production Support Manager, PIM and OMS

Hoboken, NJ 07030
  • Job Code
  • Payrate
    $110,000 To $135,000

Production Support Manager will lead the management of systems and analysts responsible for product data, digital assets and Orders for the purpose of serving online consumers through varied eCommerce channels. This role will work closely with enterprise data, IT, marketing, sales, and eCommerce teams to serve specific eCommerce customer and brand needs. This role will lead and provide guidance to analysts and other supporting roles on the PIM and OMS team.


  • Manage Scrum Team of System Architects and Solutions Analysts responsible for on-boarding / updates / enhancements to Enterprise Class PIM and OMS Solution.
  • Manage data integration efforts between the PIM solution and multiple inbound / outbound sources including internal SAP / Media Becon / DTC / CMS systems and external Retailer.com specific systems.
  • Manage data integration efforts between the OMS solution and multiple inbound / outbound sources, including internal SAP / WMS / CRM / CMS / Ecom system.
  • Assist in development of business processes and solutions to meet new business needs
  • Coordinate and provide oversight for business rules in PIM and OMS.
  • Assists team in management of project expectation, deadlines and schedules with various stakeholders.
  • Develop system specific KPIs (Key Performance Indicators) to provide users / departments with detailed data analysis for important metrics within the PIM and OMS solution.
  • Assist / manage system updates and releases across environments for new features and bug fixes related to PIM and OMS.
  • Prioritize work for the team through appropriate project management tools.
  • Able to organize and business workshops to identify pain points, gather requirements etc.
  • Work with Infrastructure team to keep the lights on for the production environments.
  • Manages the coordination of product upgrades, code releases into production
  • Experience managing Atlassian suite of products


  • BS in Computer Science, related educational experience, or related professional experience.
  • 3 years experience leading in Agile/Kanban methodologies.
  • 2 years experience with leading PIM software solutions (Stibosystems - STEP platform preferred).
  • 2 years experience with leading OMS software solutions (PAAS platforms preferred).
  • Strong understanding of eCommerce landscape, considering all aspects of product catalog development (Copywriting/UX/EX/SEO/Digital Assets/etc).
  • Strong understanding of Retailer specific data environments (Amazon/Walmart/Target/etc).
  • Possess and demonstrate strong logic and critical problem solving skills with the ability to transform abstract business rules into functional processes.
  • Possess and demonstrate knowledge of HTML, CSS, SQL and JavaScript/Java.
  • Self-motivated learner with strong analytical and critical thinking skills.
  • Expertise working with data and data-driven systems/applications/websites.


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Production Support Manager, PIM and OMS

Randstad Technologies
Hoboken, NJ 07030

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Production Support Manager, PIM and OMS

Randstad Technologies
Hoboken, NJ

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