15 days old

Production Support Lead - Apps Systems Engineer 4

Charlotte, NC 28202
  • Job Code
    5534217-1
Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as Personal Cell or Cellular in the contact information of your application.

At Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially. Were looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where youll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargos more than 70 million global customers.

This Apps Systems Engineer 4 role serves as an Application Production Support Lead within the Wealth and Investment Management Technology group and acts an escalation point for troubleshooting applications supporting critical functions of the Brokerage new account package generation. This position coordinates production support activity and triage with offshore team members. This position must be able to translate technical behavior into plain business language to explain technical findings to internal users and business platform owners. This position also involves code development and promotion through test environments. The individual who fills this role is considered a vital part of the application team and has a great opportunity to ensure the stability and security of Well Fargo's platforms.

Required Qualifications

5+ years of application development and implementation experience3+ years of .net experience

Desired Qualifications

Excellent verbal, written, and interpersonal communication skillsInformation Security Frameworks and standards (FFIEC, NIST, ISO) experienceSystems vulnerability management experienceAbility to assess issues, make quick decisions, implement solutions, and influence changeAbility to direct and oversee escalated technical troubleshooting and complex analysis efforts for prompt recovery of major issuesAbility to execute in a fast paced, high demand, environment while balancing multiple priorities3+ years of Splunk experience3+ years of SQL experience3+ years of application production support experienceExperience operating effectively in a geographically dispersed organization

Other Desired Qualifications Knowledge and understanding Brokerage new account opening client disclosures and Brokerage managed account inception applications Experience collaborating with offshore team members during regular and off-hours as needed Experience supporting quarterly production releasesDisclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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Posted: 2020-02-07 Expires: 2020-03-08

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Production Support Lead - Apps Systems Engineer 4

Wells Fargo
Charlotte, NC 28202

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