10 days old

Product Consultant

Lake Mary, FL 32746
  • Job Code
  • Payrate
    $47 To $50
job summary:

The Product Consultant provides analysis, consultation, and training for new client implementations to companies ACH Outsourcing utility. Product Consultant attends client implementation kick-off meetings, gathers the necessary information and data needed to complete the implementation requirements and client's sign-off. Internally, the Product Consultant is responsible for ensuring that the implementation requirements are effectively transitioned to the Outsourcing Support team.

location: Lake Mary, Florida
job type: Contract
salary: $47 - 50 per hour
work hours: 8 to 5
education: Bachelors
  • Under general supervision, analyze and determine client conversion requirements for Fiserv's ACH Outsourcing Utility.
  • Provide consultation to the client before, during and after conversion, including the development of new procedures the conversion may need.
  • Interpret client's existing systems and workflows, through and including the balancing of conversion data.
  • Provide training to the client before, during and after conversion, including the correct use of the system and on-line terminal assistance, as well as daily application balancing procedures.
  • Provide assistance to client before, during client user acceptance testing (UAT).

Bachelor's Degree in Business Administration, Computer Science or equivalent education in a related discipline is required. Related work experience can be substituted for educational requirement.

skills: - Strong working knowledge of ACH processing, with details understanding of NACHA rules and regulations

- Solid understanding of various Software Development Life Cycles (SDLC) and all aspects of application phases from design through deployment. Including but not limited to Models: Agile, Iterative and Incremental, Waterfall.

- Must demonstrate experience working with third party systems.

- Familiar with relevant business issues as they impact overall project plans.

- Excellent communication and reading comprehension skills.

- Able to integrate product knowledge with technical knowledge.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.


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