24 days old

Product Analyst

Cleveland, OH 44110
  • Job Code
    577944
  • Payrate
    $33 To $35

Description


a. Oversee product management of consumer checking products and achieve operational excellence with consumer and regulatory views in mind.


b. Prepare monthly business reviews to highlight portfolio performance vs plan; progress on strategic priorities; compliance/regulatory activities and competitive trends.


c. Own escalated client experience complaint resolution around Consumer Checking products - partnering branches, contact center, technology and operations partners to remedy experience defects on an ad-hoc basis


d. Lead cross functional teams, including Sales and Marketing, Client Experience, Branch and Call Center Operations, Technology, and Legal and Compliance to ensure flawless and timely delivery of all checking projects


e. Oversight and performance management metrics to efficiently manage / track successful implementation of product development projects.


f. Drive the technology requirements for new and existing product enhancements, including appropriate test planning and gating roll out process.


g. Forecast unit sales production, attrition and profitability based on current models as well as macro data.


h. Ensure adherence with product policies and guidelines to ensure all legal, compliance and audit standards are met


i. Oversight of consumer disclosure and change in terms communication strategies and execution relating to product and policy changes.


Skill/Experience/Education


Mandatory:


a. 3+ years' experience managing projects with cross-functional teams


b. Curious mindset with strong analytical thinking and quantitative experience.


c. Experience with product management and banking services.


d. Ability to execute; Demonstrated experience driving projects from concept to roll out (preferably experience with technology and operational related initiatives).


e. Experience in establishing business metrics to evaluate performance and using insights to optimize performance. Has developed management reports and analysis in past.


f. Strong experience communicating (written and verbal) through formal updates to management


g. Undergraduate Degree (ideally in business, finance, economics, math)


Ideal Candidate:


Ideally would like to find a contractor with prior experience in a product management, project management, finance, or business analyst role. In addition to those functional areas, experience in banking or financial institutions is preferred

Categories

  • Information Technology

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Product Analyst

Randstad Technologies
Cleveland, OH 44110

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Product Analyst

Randstad Technologies
Cleveland, OH
US

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