13 days old
2018-07-032018-07-31

Process Analyst

Mountain View, CA 94043
  • Job Code
    631017
  • Payrate
    $59 To $66
job summary:

This opportunity requires prior experience with process documentation, with past experience documenting processes for how to maintain, use and administer a new Salesforce platform a plus. Strong cross-cultural communication and organisational skills are essential, as is the ability to work with ambiguity given the new nature of the salesforce implementation.

 
location: Mountain View, California
job type: Contract
salary: $58.88 - 66.24 per hour
work hours: 9 to 6
education: Bachelors
 
responsibilities:

Overall Responsibilities:

Define and document all business processes related to management of the Salesforce implementation (e.g. user onboarding, account creation flows, approval paths, data management)

Prepare clear process comms for all user roles within system, to ensure smooth launch of system globally with all users prior to go-live date

 
qualifications:
  • Previous Salesforce administration experience, certification a plus
  • Significant experience with Salesforce including Sales Cloud, Service Cloud, and Communities
 
skills: Required Skills:

  • Experience in documenting processes for Salesforce rollouts
  • Experience in systems administration on SFDC platform
  • Excellent problem solving, documentation, and communication skills
  • Experience with data maintenance and integration between enterprise information systems
  • Excellent written and verbal communication skills, as well as the ability to present complex concepts in a clear and concise manner.
  • 2-4 years experience

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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Randstad Technologies
Mountain View, CA 94043

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