9 days old
2017-11-142017-12-12

People Operations Administrator II

San Francisco, CA 94107
  • Job Code
    587693
  • Payrate
    $40 To $45

Duties:



  • You'll support all operational elements surrounding the new hire onboarding process to deliver an excellent experience
  • You'll develop and ensure standard operating procedures are in place with clear SLAs
  • You'll support HR Operations tickets and drive issue resolutions in JIRA
  • You'll assist with Non-US contingent workforce projects and initiatives
  • You'll identify and make recommendations on process changes and potential operational improvements
  • You'll collaborate with partners in HR, Recruiting, and Finance to identify and resolve potential issues before arising and ensuring the highest quality experience
  • You'll maintain documentation for each part of the service, and drive communication outwards to stakeholders when necessary
  • You'll support ad-hoc HR Ops tasks and reporting needs


Minimum Qualifications:



  • BA/BS degree
  • 3+ years of experience in either on-boarding or HR Operations in a fast-paced environment
  • Experience in HR Operations ticket management
  • Strong customer service skills with proven track record of customer satisfaction
  • Proficiency in Office Suite (Word, Excel, PowerPoint), Gmail and Google Docs


Preferred Skills



  • Hands-on, efficient, great communication skills
  • Ability to work in a team environment and collaborate across key stakeholders
  • Problem-solving and troubleshooting abilities
  • Experience with Workday
  • Experience with Zendesk ticket system

Categories

  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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People Operations Administrator II

Randstad Technologies
San Francisco, CA 94107

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People Operations Administrator II

Randstad Technologies
San Francisco, CA
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