18 days old
2018-01-022018-01-30
  • Job Code
    586563

The System Support Analyst will provide day-to-day hands on support to the organization's server and end user systems including laptops, desktops, servers, mobile devices, telephones, peripherals and applications. This position interfaces mainly with internal employees and departments with some interaction with external clients. This position will also provide remote support for branch offices as well as providing the necessary Project support as defined in the project plan.



Common tasks include troubleshooting user desktop issues, plant and warehouse hardware, building and configuring new PC's, and performing various technical updates.


Additional areas of responsibility are LAN support, break/fix, software/hardware upgrades, patch management, Anti-Virus management, hardware image management, application installs, user support and training, etc.



AS in Computer Science, Engineering, Mathematics or related professional experience. Microsoft or related certifications a plus.


Proven working knowledge of multiple hardware platforms, operating systems including Windows, Android, Blackberry OS and, Apple IOS, wireless technology, wireless equipment and applications.


Knowledge of Plant type RF equipment (Symbol 9090 guns, Zebra printers)



Minimum 3 years Desk top Support


Technical Skills: Windows 7/Imaging Software/Active Directory/Exchange, office 2013, experience with call ticketing system


Solid Customer Service Support


MS Office Suite, Windows


Experience with documentation or procedures is a must

Categories

  • Information Technology

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PC Technician

Randstad Technologies
Ripley, TN 38063

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PC Technician

Randstad Technologies
Ripley, TN
US

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