12 days old

PC Tech Network Support

New Hyde Park, NY 11040
  • Job Code
  • Payrate
    $20 To $24

REPORTS TO: Network Applications Dev. Manager


PC and Technology Support (30%)

? Handle all end-user support calls regarding PC's and Applications

? Setup and install, on end user's desks all new PC's, Thin Clients and printers. This task includes installing all relevant Hardware and Software as well as making any necessary cabling and database changes.

? Repair and Upgrade all existing company PC's when necessary following approved procedures.

? Responsible for the upkeep and routine maintenance of the PC database.

? Make sure all equipment is properly labeled

? Phone system support including all Phone reporting and monthly backups

Network Administration (20%)

? Document all Computer, Network and Disaster Recovery related procedures

? Assist Network Support personnel as needed in network upkeep and maintenance

? Perform rewiring of network patch cable whenever a PC, server or network printer is moved.

? Research Network related software

AS/400 Support (25%)

? Run production jobs

? Cover overflow work from AS/400 Operations staff

Crystal Reports and Intranet Servers (20%)

? Maintain and Support Crystal Reports Server

? Write basic to advanced level Crystal Reports

? Light programming (VB, RPG, HTML and/or Java)

? Maintenance of Intranet site

Hand Held Computer Support (5%)

? Provided back support to HHC Operations

? Act as level one support for HHC problems

Related Duties

? UPS Outgoing Package Processing Coordinator

? Clean back room in computer department maintaining orderliness and balance

? Occasionally drive to local computer store to pick up computer components.

? Light research and development projects which may include internet technologies and VB programming

? Run errands outside of office to pick up various IT supplies

? Occasional offsite PC Setup or repair

? Document Network Infrastructure in Visio


? Good understanding of network functions and requirements; Knowledgeable in configuring PC's.


  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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PC Tech Network Support

Randstad Technologies
New Hyde Park, NY 11040

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PC Tech Network Support

Randstad Technologies
New Hyde Park, NY

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