9 days old
2018-01-102018-02-16

Operations Processor 2

Manila, NCR
  • Job Code
    23237BR-1
About Wells Fargo

Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortunes 2017 rankings of Americas largest corporations. Wells Fargos vision is to satisfy our customers financial needs and help them succeed financially. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.


About the Role


Performs a variety of operational tasks for a moderately complex to complex process or functions. Takes accountability for entire process from receipt of work to resolution and closure. Tasks require coordination of information among various operational areas and customers. Uses multiple online systems. Duties may include: receiving and reviewing incoming work, contacting appropriate resources as needed; entering transactions into CRT/PC, verifying accuracy; balancing general ledger accounts; resolving complex customer issues using multiple resources and records; preparing, editing, distributing, and/or correcting specialized and/or complex documents. Works under general supervision following established procedures. Exercises some judgment within guidelines. Acts as escalation point for less senior processors for complex issues or transactions, providing training as needed.


Responsibilities
  • Review electronic communications on a daily basis
  • Escalate electronic communications that do not meet internal company policies or applicable laws & regulations
  • Meet regulatory and service level agreement deadlines
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  • Financial Services

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Operations Processor 2

Wells Fargo
Manila, NCR

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Operations Processor 2

Wells Fargo
Manila, NCR
PH

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