1+ months

Operations Business Support Administrator

Reigate, England RH1 2NL
  • Job Code

Wells Fargo provides middle market, large corporate and financial institution customers with a range of international solutions, including treasury management, credit, payments, financing, foreign exchange, and trade services. Wells Fargo operates from 42 countries and territories outside of the U.S., including branches in Ireland, Beijing, Cayman Islands, Dubai International Financial Centre (DIFC), Hong Kong, London and Seoul.

Responsible for providing accurate and timely customer set ups, including Vendor, Dealer & Rates & Terms set ups. Primary EMEA contact for all COMS (Customer Online Management System) customer set ups & queries. Be able to act as back-up for any Electronic Invoicing (EDI) testing deployment as well as daily EDI reconciliation. Be able to work as part of a small Team & perform 4 eye checks on daily activities to ensure a high level of accuracy. Be part of the wider CDF Operations Team & assist on core Operations tasks as and when needed.

  • To ensure the timely and accurate set up of Vendors, Dealers & customer Rates & Terms in the operating system
  • To respond in a timely manner to any customer set up queries on the Operating system AIMS
  • To ensure the timely and accurate set up of customers on COMS & respond to COMS queries (internal & external)
  • To become a Subject Matter Expert being able to provide support, guidance & training to the outsourced Team & CDF Commercial & Risk Teams on operational processes
  • Proactively support operating system testing & development
  • To become a backup for any Electronic Invoicing (EDI) reconciliation
  • To ensure all processes are compliant at all times and supported by fully up to date documentation, including process maps, procedures, and policy documents
  • To assist in Operations Audits undertaken by EMEA Audit Team, CAS or external auditors, as well as supporting & providing monthly reporting to meet CDF Regulatory requirements
  • To provide holiday/sickness cover for other Operations Team members
  • To identify process improvements within own area of expertise and wider Operations Team and take responsibility for implementing these ideas to enhance performance and productivity

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Operations Business Support Administrator

Wells Fargo
Reigate, England RH1 2NL

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Wells Fargo
Reigate, England

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