30 days old

Operational Risk Manager 5

Flagstaff, AZ 86004
  • Job Code
Job Description

It starts with you. Our goal is to attract, develop, retain and motivate the most talented people - those who care and who work together as partners across business units and functions. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization.

Corporate Risk provides leadership, enhances communications, assists with problem identification and solutions, and shares best practices. In addition, this group provides an enterprise-wide view of risk, assists management and our Board of Directors in identifying and monitoring risks that may affect multiple lines of business, and takes appropriate action when business activities exceed the risk tolerance of the company.

Operational Risk Manager 5 - Enterprise Information Security

We have an exciting new opportunity for a leader in our Enterprise Information Security organization. This newly created position will lead a centralized information security risk assessment and consulting team, working with lines of business and technology to ensure risks and threats to Wells Fargos assets (e.g., business applications, third parties, infrastructure components) are identified and assessed. This leader will be responsible for timely, accurate, and consistent process execution in close coordination with line of business operational risk groups, subject matter experts across the company, technology developers and system owners, and multiple functions within Enterprise Information Security. He/she will also be responsible for reporting results, providing guidance on risk management options, and assisting the lines of business in selecting new or enhanced mitigating controls.

Responsibilities include:

  • Establish and maintain structure and staffing aligned to each business to ensure timely and effective execution of information security risk assessments and associated risk consulting
  • Provide leadership and management for timely and effective risk assessment execution using a standardized process and tool, meeting all service levels and key performance metrics
  • Execute group level and enterprise reporting to accurately inform decision-making to the lines of business and associated group risk organizations, Chief Information Security Officer, and Information Security Risk Management Committee and its subcommittees
  • Escalate issues per requirements of the Functional Frameworks as well as program policies and standards.
  • Ensure awareness of identified high risks and provide guidance on corrective actions options
  • Ensure Group Operational Risk Officer, Group Risk Officer and executive management awareness of high risks and obtains their approval for risk acceptances and associated action plans.
  • Provide credible challenge to line of business risk treatment decisions, especially when they significantly diverge from recommendations

Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through our many locations, ATMs, the internet (wellsfargo.com) and mobile banking. To learn more, Wells Fargo perspectives are also available at Wells Fargo Blogs and Wells Fargo Stories.

Required Qualifications

  • 10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 6+ years must include direct experience in compliance, operational risk management, or a combination of both
  • 7+ years of management experience
  • 2+ years of experience with formal risk assessment processes and managing to formal Service Level Agreements

Desired Qualifications

  • Advanced Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to articulate complex concepts in a clear manner
  • Ability to discuss information security risks at a detailed technical level
  • Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment
  • Experience developing partnerships and collaborating with other business and functional areas
  • Ability to quickly establish credibility to build and maintain effective working relationships
  • Certified Information Systems Security Professional (CISSP)
  • A BS/BA degree or higher in information technology

Other Desired Qualifications
  • Experience using risk assessments to help prioritize investments and risk;
  • Exceptional leadership, interpersonal effectiveness and relationship management skills;
  • Must have a strong understanding of business drivers and processes, be an effective influencer, have credibility with business leaders and able to offer credible challenge as needed;
  • Demonstrated ability to build and maintain strong credible relationships with key stakeholder groups including executive management, regulatory examiners and internal auditors;
  • Successful track record providing advice and counsel to management on significant initiatives to improve risk management and internal controls;
  • Experience conducting information security risk assessments and recommending mitigating controls.
  • Experience analyzing process flows and implementing process improvement and quality assurance improvements to ensure consistent results.
  • Proven ability to lead and ensure service delivery from an execution based team;
  • Proven experience in executing improvements to service;
  • Proven ability to build trust, unify and form cohesive teams;
  • Ability to lead through adversity and adjust to changing priorities.

Job Expectations

  • Ability to travel up to 20% of the time


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.



  • Financial Services
  • Information Technology
  • Security / Protective Services
  • Legal

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Operational Risk Manager 5

Wells Fargo
Flagstaff, AZ 86004

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Wells Fargo
Flagstaff, AZ

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